Second PC from DS but confused.

So, I have become pretty much slated as a firm supporter of DS. I bought my first PC a Vanquish Level 4 some time ago back last year, and since then it has truly lived up to its decree as a benchmark crusher. I think at some point in the next two years I may need to upgrade it parts wise. But right now it runs everything pretty much with the power of an enraged rhino.

However, last week my old gaming laptop, a Lenovo kind of bit the bullet on me. Plugging my charger into the laptop would result in a loud beep, followed by a loud beep if I removed the charger. It came on one night, and then just poof. Went out entirely. So not wanting to settle for anything less than the best I figured it was time for another custom made DS machine - now in travel size!

So I purchased a Krypton laptop, customized it the way I saw fit, Level 1 or 2 I believe. Already destroying benchmarks based on comparing parts and stuff to not only my DS desktop but my Lenovo. I am now in the shipped stage, and I was told my package was being sent out. But the tracking number (where the root of my issue is) takes me to a UPC site and tells me the tracking number is a dummy tracking number. :( It doesn't tell me anything about where my package is, nor does it tell me what is going on. And the status on the site tells me it was picked up.

I would just like some help here!

Hey reflectionblue, sorry to see you are having issues tracking your laptop. Could you provide the last three numbers of your order number and I can try to see what's going on.

I've seen it myself and others on the forum have experienced the box showed shipped late in the day and no tracking info until sometime the next business day.

You're right, there might be a tracking number but no other data.  

Originally posted by bprat22 Hi reflectionblue.....  I obviously can't say for sure , DS would need to do that, but if the laptop shipped late yesterday, Friday, then you probably won't see any updates until sometime Monday.  Most shippers like UPS and FedEx don't do anything over the weekend.  Until the carrier actually picks it up and logs it in, no tracking number is given.   When did it ship?Hope this helps.

This past Friday to be exact. I ended up getting a tracking number from DS and had been told I could place it into Google and track it. I had remembered this from last time when I got my Vanquish so I expected it to show up as Fedex or something. But it just took me to upcdatabase.com.

Just a heads up with the Krypton... others have come here wondering why the EQ audio light bar above keyboard isn't working correctly and we've told them to make sure the Sound Blaster X Fi drivers are installed from the CD. Same for touch pad drivers and it's control center.

Originally posted by bprat22 Just a heads up with the Krypton... others have come here wondering why the EQ audio light bar above keyboard isn't working correctly and we've told them to make sure the Sound Blaster X Fi drivers are installed from the CD. Same for touch pad drivers and it's control center.

Could you tell me how to check for that so that I know what I am looking for when my laptop gets here? I know I could just go to the control panel and see if the drivers are up to date, but I would imagine this seems to be a little more specific to the touch if others had the issue before.

The Krypton is built on the Sager 8298 if you want to Google the manual to download for a jump on it.   In case you're just sitting around.

There is also a Hotkey driver setup to check for install. It also opens up options in its control panel.


Edited by bprat22 - 20 Sep 2014 at 2:07pm

Its early monday morning, i am sure the tracking number will update soon

I'll be sure to show pics. Last time I meant to show them of my Vanquish, but it's been pretty civil. Maybe when I clean this hell hole of a room up I'll take some overdue pictures of my Vanq too. But yeah here's hoping it comes today!

I'm back! If you still need help with the tracking #, please send me an email: [email protected]