How did you originally hear about Digital Storm?Post Date: 2013-02-09 |
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply
Topic: How did you originally hear about Digital Storm? Posted: 09 Feb 2013 at 1:31pm |
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Since I've had my DS rig for over two years, I've seen quite a few customers come and go (or stay!). Though I'm certainly not the oldest mouse in this house.
Anyways, I was just wondering how everyone heard of Digital Storm for the first time, if you can even remember. For me, I had to think a little bit, because I wasn't actually for sure. However, I remember that it was actually another boutique builder who introduced me to DS. I was conversing with them via email, and they send me a little pre-fab message mentioning how they offered better prices than x, y, z. DS happened to be one of those competitors they mentioned. So, I went and checked out DS, and that was the end of that. Talk about bad business Edited by Tidgxor - 09 Feb 2013 at 1:34pm |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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ArkansasWoman777
DS Veteran Joined: 19 Aug 2012 Online Status: Offline Posts: 4314 |
Quote Reply Posted: 09 Feb 2013 at 1:38pm | |
Through Google. I was searching for a new computer and some people mentioned Digital Storm but at first i didn't check it out because i was looking at the other competitors first. After reading horrible reviews on them i decided to visit Digital Storm. Liked what i saw, read some reviews and bam bought me one. Digital Storm has the best customer service ever which was plus for me. So yea.
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"Captain Sirius Black"
Storm Trooper i5 3570k Ordered: 11-27-12 Stage 1: 11-29-12 Stage 2: 12-2-12 Stage 3: 12-2-12 Stage 4: 12-4-12 Stage 5: 12-4-12 Stage 6: 12-10-12 Stage 7: 12-12-12 |
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pgarthw8
Groupie Joined: 18 Jun 2008 Online Status: Offline Posts: 105 |
Quote Reply Posted: 09 Feb 2013 at 1:41pm | |
Back in 2006 I was looking for a new gaming PC. I was looking at Alienware, Falcon NW, and stumbled across Digital Storm searching on google. I had never heard of them before that. After reading up on them and so forth, I pulled the trigger a few weeks later. I just received my third Digital Storm system this past week. To me, you just can't get any better.
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 09 Feb 2013 at 2:52pm | |
I'm still on my first system, but I've now recommended 4 other people to DS, all of whom are happy. Glad to hear you've enjoyed your experience as well!
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Brandon
Groupie Joined: 02 Feb 2013 Online Status: Offline Posts: 275 |
Quote Reply Posted: 09 Feb 2013 at 3:08pm | |
I needed a new PC, I ended up breaking my last PC, well my stupid friend started rough housing in my house and he landed on my Falcon NW Mach V computer. Anyways I have been using Falcon NW for quite some time now, since 2005. I wanted to be "WOW'd" again and one thing that a lot of boutique companies including Falcon NW did was use other cases and take off the shelf products and do a good job but there was nothing unique about it. So I ended up coming across an article that was posted by NVIDIA and it was talking about the top 5 major boutique companies and the person writing the article had personally interviewed someone representing the company. So the thing that stood out for me and made me pull the trigger was the Aventum, they sold me on the part that it was made in-house. So I haven't received mine yet, until next week so I am hoping that I made the right choice. So thats how I ended up here:-)
[EDIT - Removed competitor names - Alex] Edited by Alex - 10 Feb 2013 at 10:55am |
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 09 Feb 2013 at 3:12pm | |
Awesome! Looking forward to hearing about your Aventum once you have it!
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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redsoxfanatic
Groupie Joined: 19 Sep 2011 Online Status: Offline Posts: 161 |
Quote Reply Posted: 09 Feb 2013 at 3:39pm | |
I had started looking at buying a desktop finally, and the first place I looked was -------------. I spent about a week tweaking configs and researching what components would give me the best bang for my budget. When I was close to pulling the trigger I wanted to double check that it was a reputable site; dont want to shell out close to 3 grand to get bad service. Thats when I found out that --------- was pretty terrible, so I googled "top custom PC companies". Digital Storm wasn't the first that I looked at, but it was an article about their BBB rating that caught my attention. I was immediately sold; good customer service that you can depend on is priceless.
Now Ive got 2 Digital Storm computers, have 1 friend who has bought a DS laptop, and have continued recommending them to anyone that asks me where to look for new computers. EDIT - Competitor Names Removed - Alex Edited by Alex - 10 Feb 2013 at 10:57am |
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Asangard
DS Veteran Joined: 21 Aug 2009 Online Status: Offline Posts: 2209 |
Quote Reply Posted: 09 Feb 2013 at 4:28pm | |
I found DS by searching on the internet after I won my social security disability case. That was in Feb 2010. I have since purchased a 2nd DS rig this year.
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Not from Without, Therefore, the 1st step on the Holy Warrior path, Is to recognize thyself as thy 1st enemy. |
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HockeyBuck
DS Veteran Joined: 27 Jul 2012 Online Status: Offline Posts: 1608 |
Quote Reply Posted: 09 Feb 2013 at 7:29pm | |
I had always purchased high end custom gaming PC's from the original Gateway2000, before they sold out to Acer. PC builders that allowed fairly extensive higher end customization became fewer for a while, and I went a long time fixing & upgrading components instead of buying a new pc. I first spotted the ads for Digital Storm while researching components on Toms Hardware.... Liked what I saw & heard from DS customers on the forums, and DS is a local Bay Area company for me...so I decided to try them.
Over the last 14 months I have purchased 3 Digital Storm rigs...an Ode (P67-2600k-SLI 570HD), a Hailstorm (X79-3930k-SLI 680 Classified), and an Epoch (Z77-3570k-660 Ti) just recently. |
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 10 Feb 2013 at 3:27am | |
I started my hunt for a pc I could work on, upgrade easily and test almost 2 years ago. Did a google search for Boutique builders and the usual few companies popped up. I checked them all out. What made me settle on Digital Storm was the ton of options but especially the great support on the forums. My questions were answered and left me feeling more secure in future support. It's been 19 months and still feel the same.
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 10 Feb 2013 at 10:58am | |
Thank you everyone for sharing your comments and for the support. We love you guys, I'll share this with our team as well.
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 10 Feb 2013 at 12:49pm | |
Awesome tales of Digital Storm discovery all around.
I'm glad to see that DS is getting its name out there. I had never heard of them, and it sounds like at least a few of you hadn't either. Good things come to those who do research! |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 10 Feb 2013 at 8:50pm | |
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DST4ME
DS ELITE Joined: 14 Apr 2008 Online Status: Offline Posts: 36758 |
Quote Reply Posted: 10 Feb 2013 at 10:25pm | |
I had worked with fnw and before that build my own, once I got tired of building my own I went to fnw, but after a while they started not being so great, so I looked around for somebody else and ran into bunch of builders, DS being one, after asking sales and tech support some questions, it quickly got narrowed down to DS, then I researched DS a bit more and saw quality, and customer service that customers got when things went wrong and I knew I found my builder.
I been here since 2008 and its only gotten better, I have had to change some parts and Alex/DS have been great about it. Now I'm just waiting for haswell and if things go right I should be getting this rig upgraded and another rig build by DS. |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 10 Feb 2013 at 10:33pm | |
Sweet, thanks for sharing!
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T-Byrd
Newbie Joined: 03 Jul 2012 Online Status: Offline Posts: 27 |
Quote Reply Posted: 11 Feb 2013 at 6:59am | |
PC Gaming Magazine.
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<<insert config here>>
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SnowandSand
Groupie Joined: 21 Jan 2013 Online Status: Offline Posts: 278 |
Quote Reply Posted: 11 Feb 2013 at 9:47am | |
I was in the market for a new Laptop and after doing extensive research (and seeing the add on the back of PC Gamer) I came across DS. I liked their customer support ratings and decided to take the plunge. I'm now awaiting delivery of my x17E.
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 11 Feb 2013 at 9:55am | |
Nice!
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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oldlady RPGer
DS Veteran One of the cool kids Joined: 09 Sep 2011 Online Status: Offline Posts: 1080 |
Quote Reply Posted: 14 Feb 2013 at 9:19am | |
Around 4-5 years ago I wanted to buy a really good laptop. So started researching on line. Because I had been a loyal Dell customer I decided to go with Alienware(what an expensive mistake). But in the process of researching I came across DS.
When I was ready for a desktop I knew it was between DS and FNW. So I came here and read the customer forums and elsewhere. I wanted the machine to be what I WANTED. Dream machine. I was sold on DS because of customer care. Period. Now I have added a DS laptop to our home. Would I buy from DS again? Yes.
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Me sitting my ECMO in PICU. Now you know why I like LC. ;)
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 14 Feb 2013 at 10:55am | |
Same here |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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JacketsFan
Newbie Joined: 03 Jul 2012 Online Status: Offline Posts: 50 |
Quote Reply Posted: 14 Feb 2013 at 5:04pm | |
Last year I was looking for a PC made with better quality components to replace my aging Dell and started searching the internet. I came across a review of a competitor's machine, and started doing research from there. After finding Digital Storm and reading all the great things customers said in the forums, I was sold.
My wife was so impressed with my PC, she also purchased a Digital Storm PC in January. |
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InfiniteMind
Newbie Joined: 11 Feb 2013 Online Status: Offline Posts: 38 |
Quote Reply Posted: 16 Feb 2013 at 10:30pm | |
I heard about DSO from PC Gamer Magazine. I decided to pick up the magazine since they talked about the upcoming Neverwinter MMO. So when I decided to get a gaming laptop since I'm at school most of the time I was first looking at a laptop from Cyberpower, but I was a bit reluctant to spend a few thousand on a laptop. So I sat and thought about it for about a week then I went to DSO and after reading reviews and watched the Why Buy From Digital Storm video I was was sold and pulled the trigger. Now I can't wait to get my laptop next week, I hope.
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 17 Feb 2013 at 10:26am | |
Thank you for choosing Digital Storm!
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InfiniteMind
Newbie Joined: 11 Feb 2013 Online Status: Offline Posts: 38 |
Quote Reply Posted: 17 Feb 2013 at 7:55pm | |
Also the other sites charged extra to protect your computer during shipment while DSO doesn't. Or did I just completely miss that during checkout?
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ArkansasWoman777
DS Veteran Joined: 19 Aug 2012 Online Status: Offline Posts: 4314 |
Quote Reply Posted: 17 Feb 2013 at 8:00pm | |
I think you are automatically covered. I'm pretty sure i wasn't charged but Alex could confirm whether they do or not.
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"Captain Sirius Black"
Storm Trooper i5 3570k Ordered: 11-27-12 Stage 1: 11-29-12 Stage 2: 12-2-12 Stage 3: 12-2-12 Stage 4: 12-4-12 Stage 5: 12-4-12 Stage 6: 12-10-12 Stage 7: 12-12-12 |
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 17 Feb 2013 at 8:10pm | |
From what I've seen DS has shipping protection included in the shipping fee / and or the price of the computer itself. They've been very responsive and helpful to computers damaged in transit from what I can tell on the forum.
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 17 Feb 2013 at 8:27pm | |
We don't charge extra for any necessary protection. The standard methods we use for even our basic systems is definitely generous. If our team feels that a certain packaging style suits a purchase for safer transit, we do contact the customer.
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InfiniteMind
Newbie Joined: 11 Feb 2013 Online Status: Offline Posts: 38 |
Quote Reply Posted: 17 Feb 2013 at 10:15pm | |
Yeah, that alone warrants my undying loyalty to this company.
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joguco2012
Groupie Joined: 17 Nov 2012 Online Status: Offline Posts: 203 |
Quote Reply Posted: 18 Feb 2013 at 3:55pm | |
From the NVIDIA.COM website
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nerraks
Newbie Joined: 16 Mar 2013 Online Status: Offline Posts: 3 |
Quote Reply Posted: 16 Mar 2013 at 10:50pm | |
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Solidus1833
Groupie Joined: 25 Feb 2013 Online Status: Offline Posts: 416 |
Quote Reply Posted: 16 Mar 2013 at 11:13pm | |
look up razer nostromo... and you will never use a keyboard again..
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hallowed
Groupie Joined: 23 Feb 2013 Online Status: Offline Posts: 111 |
Quote Reply Posted: 16 Mar 2013 at 11:23pm | |
Being a console gamer all my life and wishing I could have a gaming pc I would always look at pc mags in the 90's wishing I could one day get one.
I always remember reading about cyberpower,Falcon Northwest,Alienware,but somewhere around the late 90's or early 2000's I seen an article or add about a new pc builder called Digital Storm,The timeframe might be off since its been so long but I have been wishing for a digital storm pc every since they were first brought onto the scene.I must admit that there wasn't allot of customer reviews back then yet but even though I'm not from Cali or ever been there,I am a lifelong Sandiego Chargers fan so I always been drawn to Carvin guitars and decided that Digital Storm would be my pc of choice.Stupid reasons huh. But after customer reviews started pouring in it made sense.I abandoned my rockstar dreams lol,still no carvin guitar since I am the worst guitarist on the planet,and in 2008,I finally got my first gaming pc after waiting almost 25 years,however I built it myself and always wished I would have gotten a DS pc. Now finally this weak I am finally a happy owner of a DSO pc after waiting since they first started.Been along time coming. Edited by hallowed - 16 Mar 2013 at 11:25pm |
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My youtube channel
http://www.youtube.com/user/haIIowed1 |
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ArkansasWoman777
DS Veteran Joined: 19 Aug 2012 Online Status: Offline Posts: 4314 |
Quote Reply Posted: 17 Mar 2013 at 4:38am | |
Check out the Max Keyboard Mechanical Keyboards on their site. I love it. |
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"Captain Sirius Black"
Storm Trooper i5 3570k Ordered: 11-27-12 Stage 1: 11-29-12 Stage 2: 12-2-12 Stage 3: 12-2-12 Stage 4: 12-4-12 Stage 5: 12-4-12 Stage 6: 12-10-12 Stage 7: 12-12-12 |
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hallowed
Groupie Joined: 23 Feb 2013 Online Status: Offline Posts: 111 |
Quote Reply Posted: 17 Mar 2013 at 8:07am | |
[/QUOTE]
Check out the Max Keyboard Mechanical Keyboards on their site. I love it.[/QUOTE] Yeah I went with that one after you suggested it for me,best kb I ever used,thanks for the suggestion. |
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My youtube channel
http://www.youtube.com/user/haIIowed1 |
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ArkansasWoman777
DS Veteran Joined: 19 Aug 2012 Online Status: Offline Posts: 4314 |
Quote Reply Posted: 17 Mar 2013 at 8:13am | |
Check out the Max Keyboard Mechanical Keyboards on their site. I love it.[/QUOTE] Yeah I went with that one after you suggested it for me,best kb I ever used,thanks for the suggestion.[/QUOTE] You are so very welcome. Is it the same as mine? |
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"Captain Sirius Black"
Storm Trooper i5 3570k Ordered: 11-27-12 Stage 1: 11-29-12 Stage 2: 12-2-12 Stage 3: 12-2-12 Stage 4: 12-4-12 Stage 5: 12-4-12 Stage 6: 12-10-12 Stage 7: 12-12-12 |
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