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GTX 480 issue

Post Date: 2014-07-20
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dcribbie View Drop Down
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Posts: 29 		  Quote dcribbie Quote  Post ReplyReply bullet Topic: GTX 480 issue
    Posted: 20 Jul 2014 at 7:51am
I installed a driver update yesterday for my GTX 480 Graphics Card. After I restarted the computer this morning the graphics card is causing the computer to crash on restart every time. If I disable the graphics card the computer functions appropriately. What can I do?
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ArkansasWoman777 View Drop Down
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Posts: 4314 		  Quote ArkansasWoman777 Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 8:35am
Is there a way to go back to the old drivers?
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 8:38am
Hi dcribbie....    Most of the latest graphic card updates do little for older cards.   I would go to GeForce.com, Drivers, Manual Search , put in your gtx 480 and Windows in the boxes and a list of older drivers will show.     I use GeForce  331.65 driver on my 3 year old card and it works great.  You can try others, but it sounds like the driver is messing with you. 

Download the driver and install it.   

What Arkansas said.  Big%20Smile


Edited by bprat22 - 20 Jul 2014 at 8:39am
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dcribbie View Drop Down
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Posts: 29 		  Quote dcribbie Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 8:52am
I've tried doing one roll back and that didn't work. I will try going back to the older one you're using bprat22 and see if that works. I really worried something happened to the hardware itself.
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 9:01am
Drivers can definitely simulate bad hardware and drive ya nuts.   Worse case, go to Device Manager, right click the gtx 480 and select Uninstall.  Cold reboot, not soft restart, and let Windows load a driver to get you started.  It might not be the driver you want but gives you a place to start.  

Sometimes a Clean Install under options when you install the driver file helps clean it up.
 Sometimes a full reboot after a driver install helps.  
 

Edited by bprat22 - 20 Jul 2014 at 9:03am
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dcribbie View Drop Down
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Posts: 29 		  Quote dcribbie Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 9:03am
Is there a test that can be run to check the status of the hardware?
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 9:09am
Device manager under properties will tell you if the pc at least sees it and might be working.   The only real test is to stress it under gaming, etc, and use HWMonitor to check the gpu temps under load.  No test I know of that would definitely say, your card is bad.  
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dcribbie View Drop Down
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Posts: 29 		  Quote dcribbie Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 9:18am
Thanks, so I am thinking it might be a hardware issue. I tried the older driver with no luck and the cold restart and allow windows to find the driver and both ended with crashes until windows disabled the device. I got the following code:

Windows has stopped this device because it has reported problems. (Code 43)

Any positive thoughts or most likely need to replace the hardware?
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 9:29am
I still think its the driver. 

Unplug the rig and hold in your power on button for several seconds to flush the system of any gremlins.   Then try it.

Power down and try removing the gtx 480 and re-seating it, checking the power cable to it at the same time.  

Try a couple of more times with different drivers.  It could be the card is bad or was border- line and this kicked it over the edge but still sounds just like the driver.
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Posts: 29 		  Quote dcribbie Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 4:20pm
Thanks for the advice, just got home and I'll give it a try
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Posts: 29 		  Quote dcribbie Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 4:52pm
looks like bad news, I tried twice, once I let windows install the driver automatically. The second time I did it manually. Both times it crashed upon restart to the blue screen. Any other ideas?

Thanks for all the help.
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 5:37pm
Any chance Windows did a recent update? Any other driver can also cause this.   Try doing a System Restore to an earlier date before the issue to undo any updates, corrupted driver install. Unplug anything external like printer, anything USB except keyboard/ mouse. If you have a programmable mouse/keyboard, unplug for now.

Any chance you have an older card to try?

Could be the card.
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dcribbie View Drop Down
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Posts: 29 		  Quote dcribbie Quote  Post ReplyReply bullet Posted: 20 Jul 2014 at 6:16pm
Yeah I tried the system restore as my second option after trying to roll back the driver. No luck with that. Just tried unplugging everything except for a basic mouse and keyboard and it still didn't work.

I guess I'm in the market for a new Card. Any idea what are good ones out there. Really don't want to spend a ton but it looks all the good ones comparable to what this was when I bought it are around $500.
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 21 Jul 2014 at 2:46am
For a new card, the gtx 760 is about 40% better gaming and the gtx 770 another 20% over that.   760 is about $250 and 770 about $350. EVGA,ASUS,are all good.   

Here's a link comparing 570, close to your 480, to a 760.
http://www.anandtech.com/bench/product/831?vs=854

You can put in the 770 for another comparison.

Too bad about your card. Oh well, you gave it a great try.

Good luck and stay in touch.
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Posts: 29 		  Quote dcribbie Quote  Post ReplyReply bullet Posted: 21 Jul 2014 at 4:06am
Thanks for all your help, wish it had been better news. Its funny I got better help from this forum than NVidia's, just another reason I'm happy I bought a Digital Storm.

Thanks again
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 21 Jul 2014 at 7:41am
My pleasure.  Big%20Smile
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Posts: 1581 		  Quote Nav Quote  Post ReplyReply bullet Posted: 21 Jul 2014 at 11:27am
Glad to have you here dcribbie!
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dcribbie View Drop Down
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Posts: 29 		  Quote dcribbie Quote  Post ReplyReply bullet Posted: 26 Jul 2014 at 5:21am
Purchased a new EVGA 780 GTX, installed it this morning and it fixed the problem. Thanks for all your help.
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Posts: 9462 		  Quote Snaike Quote  Post ReplyReply bullet Posted: 26 Jul 2014 at 6:23am
Originally posted by dcribbie

Purchased a new EVGA 780 GTX, installed it this morning and it fixed the problem. Thanks for all your help.
Congrats! ...  great card should hold you over for quite some time.  Strong
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Posts: 20391 		  Quote bprat22 Quote  Post ReplyReply bullet Posted: 26 Jul 2014 at 6:57am
Nice fix and a real nice upgrade.    Congrats and Enjoy.  Awesome
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Posts: 688 		  Quote Theokritos Quote  Post ReplyReply bullet Posted: 26 Jul 2014 at 10:41am
Congrats on the new card. Happy adventures! Big%20Smile
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