This is why alienware sucks. They will rip you off. Like they mark up products at least double what they are worth. Compare them to ds part for part and you will be able to see. But keep in mind hard drive prices are 3x what they normally are at the moment due to a hard drive shortage so that's why many things might cost more on ds

Well i thank you all for your advice!!

I have compaired the two side by side, even called customer service, but every single time, DS kept winning..

Exactly! I dont want to spend 5k on a laptop of my dreams and have sh*tty customer service..

Plus, i heard a crap ton of terrible things about their laptops..

I was a fanboy of Alien too.. "Alien can do no wrong!" I always said, "They cant be touched!" I swore.. Yet.. I was wrong!

I think ill be a fanboy of Ds for a while!

Originally posted by maxyme The funny thing is that whenever you tell someone you game on pc they automatically say oh so u have a alienware? Like its really funny how everyone goes to them.

Its true because think about it, Alien was the bomb for a while, but as soon as you debate the "all knowing and all powerful" Your wrong instantly.

Where as, People like us research, debate, study what they look for, then make the decisions themselves. Hence how i found Digitalstorm.

Again, I thank you all for your advice and stuff! In the next upcoming weeks ill be saving my money and purchasing a DS xm17 Laptop level 3!!

Yup.. Im going to have to stick with DS. Hell, i already have my laptop in the cart for when i get paid!

Im excited!

@DST4ME

Hello everyone

I have been looking for a laptop for quite awhile now; this laptop is going to be for work and gaming.
So doing my research I found DS and just recently found ----So this is what I came out with from both websites, with the same specifications and upgrades.
DS laptop X17E
Chassis Model: Digital Storm x17E Laptop (Model: 7280)
Display: 17.3 Inch (16:9) (Resolution: 1920 x 1080) (Glossy Surface) LED-Backlit Display
Processor: Intel Core i7 960 (3.2 GHz Turbo Mode to 3.46Ghz) (Quad Core) (8MB Cache)
Thermal Compound: Premium IC Diamond CPU and GPU Thermal Compound (Reduces Thermal & Laptop Noise)
Memory: 6GB DDR3 1333MHz (Requires Intel Extreme Edition Processor)
Primary Hard Drive: 500GB 7200RPM (SATA 3Gb/s)
Secondary Hard Drive: - No Thanks
Optical Drive: Blu-Ray Player (Blu-Ray 6x) & DVD/CD Writer
Wireless Card: Intel Ultimate-N 6300 Wireless LAN Module
Video Card(s): 1x NVIDIA GeForce GTX 560M 1.5GB
Windows OS: Microsoft Windows 7 Home Premium (64-Bit Edition)
Warranty Plan: Life-time Expert Customer Care with 3 Year Limited Warranty
401825     Digital Storm Laptop 316217     1
$2,176.00     $2,176.00
401826
PROMOTION: 10% Discount of $242 Applied to Digital Storm Laptop 316217, Original Price $2,418     1
     
               Sub-Total:     $2,176.00




DS warranty
Life-time Expert Customer Care with 3 Year Limited Warranty
The "Life-time Expert Customer Care with 3 Year Limited Warranty" includes the following benefits:
1. Life-time access to our expert customer support team for all kinds of computer issues.
2. Three years of labor free warranty service including labor costs for part replacements, tune ups, and diagnostics.
3. One year of defective part replacement service.
4. Life-time access to labor free upgrades or the option for any customer to make upgrades to their Digital Storm system without voiding the warranty

----------------1 Year Part Replacement and Free Shipping Warranty with DVD image and Lifetime Support/Labor
Phone/Online Support     Lifetime
Free Labor     Lifetime
Part Replacement     One Year
Free Shipping     One Year
     



Now I am not sure if DS includes free shipping in their warranty or not.  --------- has a lifetime of free labor, and DS has only 3.
I am not sure which one to go with, since I am in the need of a laptop soon. And if I can have any changes on this config to make it cheaper would be appreciated.

Lets keep in mind that DS or ---------- do not build their own laptops, the laptops they sell are Clevo/sager models, specifically the 7200 series for their 17”.
I have found this review of DS x17 laptop

http://www.pcworld.com/article/243117/digital_storm_x17_review_laptop_delivers_excellent_performance_average_everything_else.html


I have been looking at other brands such as MSI, ASUS and Acer, so any help will be very helpful. Please let me know what you think about this laptops and the clevo/sager laptops in general.

Thank you [EDIT - I removed our competitors name, as we're a business afterall and can't host such things]

Edited by Alex - 07 Nov 2011 at 2:14pm

undeniable, congrats on your Stage 6.

You couldn't have stated things better. Yes, my Alienware prior to Dell still runs solid. It's a great system for its time. The "night-and-day change" in customer service is why I'm here.

Thank you everyone for your kind words and support. We truly strive to do our very best in offering our customers the best value by providing great prices and excellent quality and customer service.

Edited by Alex - 07 Nov 2011 at 2:17pm

Sorry, we must filter the posts that directly post our competitor's products. If you would like to post the specs again, feel free to, please make sure you do not include the company name.

Yes, the 3 year limited warranty is 3 years on labor, and 1 year for defective part replacement service directly with us. Usually almost all components have a 3 year warranty with the manufacture, so you should be able to replace it directly with them if the direct service is over.

All systems come with life-time tech support.

I bought an alienware laptop once. biggest mistake of my life, not only does it come loaded with bullsh*t bloatware (almost half the HDD), but the over priced piece of sh*t fried on me in 11 months. the genius alienware support (dell) said it was my fault and wouldn't fix it without wanting 500+ bucks or give me a refund even though it was still under warranty. I even Spent hours on the phone with Mohammed from India trying to get some kind of help, he was impossible to understand and his only solutions were to empty the recycle bin and install windows updates. I hope that whole company burns to the ground.

anyways, go with DS. you won't be disappointed. and sorry for the language, I just hate them with a passion.


Edited by jgarc12 - 11 Nov 2011 at 6:05pm