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Configuring a New Laptop, v.2 (definitely Lance)

Post Date: 2014-09-13

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Gunlord View Drop Down
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  Quote Gunlord Quote  Post ReplyReply bullet Topic: Configuring a New Laptop, v.2 (definitely Lance)
    Posted: 13 Sep 2014 at 1:41pm
OK guys, in the last thread I made a little while ago, I mentioned waiting till Christmas to get a new rig, but it's increasingly looking like I'd be better off with something as soon as possible...my workload's increasing and I need my *own* laptop that's up to the task now now now. I should have got the Javelin when I had the chance ;_; Ah, well, looks like I'll have to go with the Lance. Here's what I'm looking at (budget is anything under 2500 dollars):

https://www.digitalstormonline.com/configurator.asp?id=1048625

So I have just a couple quick questions:

1: About solid state hard drives: I've heard they have a shorter life than regular hard drives, is that true? And how reliable are they? One of the reasons I'm getting 2 HDs is because I want a backup in case the SSD fails, is that common?

2: How does paying with Paypal work? Someone in another thread said it was a lot easier than paying via cash, but is it secure? Also, do I need to have the money in there right when I make the order? It'll take about 3 days for me to move the money from my bank account to Paypal.

3: Shipping: I checked with the people at my post office and they *should* be able to accept the delivery of my laptop, but just in case worst comes to worst, will Fedex or whoever allow me to pick up my laptop at their office, or will they just throw it out if they can't deliver it? D: And if something happens to it during shipping, is there any way I can be recompensed, or any insurance I can take on it? ;_;

Thanks again guys, sorry for the trouble. Looks like I'm gonna be ordering tomorrow or Monday so it gets here ASAP. Like I said, shoulda ordered earlier, but oh well...
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 13 Sep 2014 at 3:20pm
Hi Gunlord.... SSDs are very reliable. Some will say extra reliable being solid state and no spinning platters, but motherboard s are solid state and fail just the same. They both fail but also can run for years. HDD will sometimes make a noise as a prelude to failure and a SSD just fails with no warning. Really, they're both very reliable but backup like you said is always the best for either drive.

PayPal I've never used.

Fedex does allow you to have the package held for pickup at a local facility. Calling them or on their website works.

DS will take care of any shipping damage. They will fix it and do the legwork to get compensated. It is insured.

Hope this helps and good luck.

Edited by bprat22 - 13 Sep 2014 at 3:23pm
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  Quote ArkansasWoman777 Quote  Post ReplyReply bullet Posted: 13 Sep 2014 at 3:50pm
I was told that DS couldn't ship laptops to post offices unless things have changed
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 13 Sep 2014 at 3:57pm
My local post office near my university has an option to allow your box to function as a street address. It's to make things easier on students who need deliveries and stuff, so I chose that. :D

Anyways, thanks bprat! I'm thinking of going through the verification process with my normal credit card...I like Paypal, but thinking about it, the verification thing is a layer of extra security that may prove to be very useful :o
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 13 Sep 2014 at 5:28pm
Whelp, time to see how it goes...just sent in my order, scanned the required documents, and emailed them to DS. Now the wait begins Excited
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 13 Sep 2014 at 5:36pm
Congrats and keep us updated.   

The waiting definitely bites.
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 14 Sep 2014 at 10:32am
It seems like I ran into the same issue sls0991 did, it cost more to ship to a PO Box...the cost was 230 dollars though, which seems very steep to me. I thought it would be more expensive so I agreed to release the money, but still, I have to ask, is that normal? I live in CT...I agree with sls, it would have been nice to have had some notification of that, though it's no big deal.
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 14 Sep 2014 at 10:36am
It's more money when USPS gets involved with PO boxes, etc.  I think Alex mentioned the added USPS added cost in another post. 

That does seem a little steep. Cry






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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 14 Sep 2014 at 10:54am
Yeah, I think the 230 I paid is more expensive than what sls paid. Maybe it's because we live in different states or something...I'll ask about the shipping, since as I said, I live in Connecticut at the moment.
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 15 Sep 2014 at 1:03pm
At least it's at stage 1, now. I called the people and they mentioned that there's no choice other than USPS ground shipping to a P.O box :/ They also said my more expensive shipping was due to my ZIP code. Ah, well, nothing to be done, I suppose. Just time to wait t-t
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 18 Sep 2014 at 11:18am
Oh nooo, I just called to check up on the status of my order and they said the Lance case was out of stock :( They offered to refund me the priority build option (while still keeping my laptop at the top of the list) so that's good, at least, but still, I am a bit disappointed (I *really* need that machine ASAP).
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  Quote Roykirk Quote  Post ReplyReply bullet Posted: 19 Sep 2014 at 1:38pm
Sorry to hear that the case is out of stock, but I think your patience will be rewarded.  Still loving my Krypton and it's pretty much the same as the Lance except larger.
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 19 Sep 2014 at 3:08pm
I just called and they said the Lance cases arrived today! It's at stage 7 now Excited
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 20 Sep 2014 at 11:34am
Awesome
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  Quote Alex Quote  Post ReplyReply bullet Posted: 22 Sep 2014 at 11:42am
You're almost there!
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 22 Sep 2014 at 11:54am
I called and they said it'd be shipping out today, very excited. The lady I talked to, Janna, is very nice and helped me out a lot :D
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 22 Sep 2014 at 2:44pm


Hang in there mate, almost home!!   
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 23 Sep 2014 at 10:08am
I called again and they said it'd be shipping out tomorrow because they only mail out to P.O boxes once a week...Cry

I did order the fast 4-day shipping for 99 extra dollars, however, I checked my bank account and they refunded the money, so I'm happy for that, at least :D


Edited by Gunlord - 23 Sep 2014 at 10:13am
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  Quote Alex Quote  Post ReplyReply bullet Posted: 23 Sep 2014 at 11:50am
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 24 Sep 2014 at 5:19pm
Uuurgh, I called and they said it'd be going out *tomorrow.* The wait is killing meh Cry
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 25 Sep 2014 at 7:36am
Well, tomorrow's come and still no shipping. Alex, is it possible for you to check how my order's coming along? I've been told it would be shipping "tomorrow" for close to a week now. This is beginning to get frustrating, especially since I needed that laptop ASAP. I'm grateful the 99$ priority shipping fee was refunded, yes, but I don't really see any reason why my laptop should have reached level 7 but then take such a long time to ship.
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  Quote Alex Quote  Post ReplyReply bullet Posted: 25 Sep 2014 at 11:33am
Hi,

I'll be more than happy to help. Can you send me an email with your order details as well? My email address is: [email protected]
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 25 Sep 2014 at 7:32pm
Alex, thank you so much for getting back to me. Not only am I immensely pleased with the customer service I've received from DS, but guys, it turns out that my laptop has ALREADY ARRIVED! In fact, it arrived three days ago--Digital Storm actually shipped it *almost* on time (just a day or two later than the 4-day shipping I initially ordered and was happily refunded for). For some reason, the Postal Service didn't notify either me or them. I thought DS would notify me when the laptop left the *facility,* but I guess the actual assignment of a tracking number, etc. is up to the USPS, so I don't blame DS at all.

It seemed that Digital Storm pulled through in every way possible, and it was just the Postal Service's mistakes which led to the delay! Again, needless to say, Digital Storm has very much secured my loyalty and I am EXTREMELY pleased with the service I've received. I have two questions though:

1: My machine's been sitting at the post office for a couple of days (It'll be the 26th when I pick it up, and it arrived on the 23rd). Would it have been harmed by staying in its box for so long? Cry

3: I plan to do a review with pictures and everything, but if I'd like it to be featured, is it okay if I post it up on my own personal blog too? :o

Anyways, once again, not only am I excited about my new machine, I'm also very, very pleased with how Digital Storm has treated me. Awesome
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  Quote ArkansasWoman777 Quote  Post ReplyReply bullet Posted: 25 Sep 2014 at 8:19pm
I honestly don't think it would have been harmed for staying in the box for a long time. I think DS would be glad to have you post it on your own blog, i don't see that being an issue.
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 25 Sep 2014 at 8:22pm
OK, phew! I've been asking around and everyone's been saying it should be OK in the box as well.Now just to wait until 8 AM (it's 11:21 PM where I am now) to rush over to the mailbox and get my machine Cry
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  Quote Alex Quote  Post ReplyReply bullet Posted: 25 Sep 2014 at 8:36pm
Glad to hear!

You have nothing to worry about with the box sitting there with the USPS.

Also, feel free to post your review everywhere, we would love that!
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 26 Sep 2014 at 2:48am
Congrats on finding it.

Let us know what you think and Enjoy.

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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 26 Sep 2014 at 8:50am
WOO-HOO! I got it! Since the machine's actually arrived, I made a new thread in the General Discussion section, check it out with pictures :D
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  Quote ArkansasWoman777 Quote  Post ReplyReply bullet Posted: 26 Sep 2014 at 8:53am
i don't see the thread??
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 26 Sep 2014 at 9:01am
Here it is Strong

http://www.digitalstormonline.com/forums/best-birthday-ever-laptop-came-in-today-tidf23384/
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  Quote Gunlord Quote  Post ReplyReply bullet Posted: 29 Sep 2014 at 3:09pm
Also just posted an exhaustive and full review of the lance in the general forum:

http://www.digitalstormonline.com/forums/review-of-the-digital-storm-lance-tidf23398/

Out of curiosity, Alex, what would be the procedure for having it as a featured review in that section of the forum? Also, sorry for the emails earlier today, as I mentioned, the problem fixed itself XD
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