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Are all order items tested?

Post Date: 2014-10-22
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Eggy View Drop Down
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Posts: 207 		  Quote Eggy Quote  Post ReplyReply bullet Topic: Are all order items tested?
    Posted: 22 Oct 2014 at 12:38pm
Specifically, are new displays taken out and tested for defects, or are they just shipped in the packaging DS bought them in? Also, are they covered by factory warranties, or the DS warranty I purchased?
 
I'm certainly not regretting my decision to add on the PG278Q, but I've heard of many people having a tough time getting a working display, presumably because of the relatively recent release. Will the team have tested my display to ensure it is working properly, or do they only test the rig itself?
"King Solomon"
Hailstorm II

Intel Core i7 5930k
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ArkansasWoman777 View Drop Down
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Posts: 4314 		  Quote ArkansasWoman777 Quote  Post ReplyReply bullet Posted: 22 Oct 2014 at 1:21pm
E. DEAD PIXEL POLICY
Since Digital Storm does not directly manufacture LCD panels for our monitors or laptops, we are going to pass over the same warranty terms that Digital Storm has with the manufacturer(s) to the customer. If any of the three conditions are met or exceeded, Digital Storm will replace the unit for the customer:

Over 6 bright dots or 6 black dots or 6 mixed bright and block dots in total.


They only test the rig

Edited by ArkansasWoman777 - 22 Oct 2014 at 1:22pm
"Captain Sirius Black"
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Ordered: 11-27-12
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Stage 6: 12-10-12
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Meller View Drop Down
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Posts: 1627 		  Quote Meller Quote  Post ReplyReply bullet Posted: 22 Oct 2014 at 1:22pm
PG278Q so good. I am in love with this monitor. Hopefully everything works out for you (and I see you have 3x GTX 980's... so it will). Because it is amazing.
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Eggy View Drop Down
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Posts: 207 		  Quote Eggy Quote  Post ReplyReply bullet Posted: 22 Oct 2014 at 1:23pm
Must have missed that - thanks Arkansas!
"King Solomon"
Hailstorm II

Intel Core i7 5930k
16GB DDR4 2666MHz
Rampage V
3x GTX 980
HydroLux Level 4 (3x GPU + CPU. No chipset)
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Eggy View Drop Down
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Posts: 207 		  Quote Eggy Quote  Post ReplyReply bullet Posted: 22 Oct 2014 at 1:25pm
Originally posted by Meller

PG278Q so good. I am in love with this monitor. Hopefully everything works out for you (and I see you have 3x GTX 980's... so it will). Because it is amazing.
 
Good to hear someone is having a positive experience with it - I'm nearly as excited for the monitor as I am for the rig. I felt it was a good fit with the cards and vice versa. Enough VRAM to make use of the resolution at ultra quality, and a big enough resolution that 4 GB of VRAM isn't a waste. Although, I don't really take much stock in 'overkill'. Strong
"King Solomon"
Hailstorm II

Intel Core i7 5930k
16GB DDR4 2666MHz
Rampage V
3x GTX 980
HydroLux Level 4 (3x GPU + CPU. No chipset)
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