Why you need to choose DigitalStorm

I think the best way to ask this would be to post it under a new topic. But otherwise, congratulations!

Thank you very much for the confidence SpyNavy. We at DSO understand our customers and try to do our best to provide the best customer service and build the best system. We have many gamers also and we understand that if your computer is not build perfectly it can affect game performance. It is also a nightmare to have hardware or software problems and end up missing a few days from the game. This is why we take pride in building our computers so that those precious days of gaming will not be lost.

Can anybody who is familiar with all three companies give a good breakdown of why to choose Digital Storm over ibuypower or Alienware?

I just bought this year, my first machine from DSO and I have been nothing but impressed, I spent alot for me anyway just over 3000 and let me tell you I was nervous. Alex I am sure could tell you about the 20 times I called him in my 12 day build and 4 day shipping. I also had contact with several of the customer service guys, Mark was who I got the times I called and he was also firmly in the patient and good guy category.

I would not hesitate to recomend the guys at DSO for your next PC at all.

Dave

Well I ordered my computer from DS, and it took about a month and a half to get it. I have a faulty hard drive which makes my system crash, but thats all, other than my experience, it seems everyone els has had great builds and service.

more options for customization....better customer service..free ground shipping...3 yr service..life time support...and this forum...to me this is a no brainer...

omg HM too funny....i work every saturday for home delivery....i get sunday and monday off...and im always pestering the ladies

I ordered my system the 24th of June 2008 and have had good customer service so far. Configuration error and parts on back order seem to have slowed things up. Can't wait to get the machine in front of me. I did a lot of searching for a good company and one who stands behind their machines, their work and their customers. My machine is in stage 5 and I hope to hear that its shipped.

...and because we have forum members who will actually respond to Trolls rather than just telling them to get off their @$$ and read the previous 16 pages...

Everything these guys have said is true. When I ordered my comp from here in Iraq these guys bent over backwards to accomodate me. I tink the coolest part of my experiance with this company is that when I had a problem, instead of shucking me around to different areas in the company, I was transfered to Jason, who own part of the company. That sealed the deal for me. Any company who has a CEO that takes time to talk on the phone with a cutomer, and then makes sure everything goes smoothly instantly gets my repeat buisness.

When I was in the market for a new computer, I also looked at all the prices for a rig on Newegg, and I built on here. In total my savings would have been about $450.00 but I would have had 15 or so parts all from different manufacturers, with different warranties. Now, through DS I get a guaranteed 4 years parts, and lifetime tech. support. I think its fantastic. Just give them a call like Alex said, it might just make the difference for you.

After speaking with Kelly on the phone, I put in my order today, Sept 12 2008 at 11.20am GMT-9. This is what I got --

System Configuration:
Chassis: Digital Storm 950Si
Exterior Finish: - Standard Factory Finish
Interior Finish: - Standard Factory Finish
Power Supply: 1000W Corsair HX (Dual/Triple/Quad SLI Compatible)
Processor: Intel Core 2 Quad Q9450 2.66GHz (1333MHz FSB) (12MB Cache)
Motherboard: nVidia 790i Ultra Core 2 Quad (nForce 790i Ultra SLI) (DDR3 Only)
System Memory: 4GB DDR3 Corsair at 1333MHz
Card Reader: Internal Digital Media Card Reader (Black)
Hard Drive 1: 300GB Western Digital VelociRaptor (10K RPM) (16MB Cache) (Extreme Speed)
Hard Drive 2: 500GB Western Digital (16MB Cache) (7200 RPM) (SATA)
Raid Option: - No Thanks
Hard Drive 3: - No Thanks
Optical Drive 1: DVD±R/RW/CD-R/RW (DVD Writer 20x / CD-Writer 48x) (LightScribe Edition)
Optical Drive 2: - No Thanks
Wireless Access: High Speed Network Port (Supports High-Speed Cable / DSL / Network Connections)
Video Card(s): NVIDIA GeForce GTX 280 1GB (Includes PhysX Technology)
TV Tuner: - No Thanks
Sound Card: Razer Barracuda AC-1 (Recommended)
Extreme Cooling: Liquid Chilled FrostBite CPU Only
Internal Lighting: Blizzard Internal Lighting (Blue Edition) (Cold Cathode Tubes)
Modifications: - No Thanks
CPU Boost: Yes, Overclock the processor as much as possible with complete stability
Graphics Boost: - No Thanks, Please do not overclock my video card(s)
Memory Boost: Yes, Overclock memory timings (Includes Memory Fan Kit Installed)
Windows Boost: - No Thanks, Please do not tweak the services on the operating system
Windows OS: Microsoft Windows Vista Home Premium (64-Bit Edition) (For Enthusiasts)
Restore Kit: Digital Storm Specialized Recovery System (DVD Image Based)
Protection: - No Thanks
Office: - No Thanks
Benchmarking: - No Thanks
Pre-Install Game: - No Thanks
LCD Display: - No Thanks
Surge Shield: - No Thanks
Speakers: - No Thanks
Keyboard: - No Thanks
Mouse: - No Thanks my keyboard comes with a mouse
External Storage: - No Thanks
Warranty: 3 Year Platinum Care Extended Parts & Labor Warranty

Sub-Total: $3,805.00
Tax: $0.00
S&H: 2nd Day Air $200.60
Grand Total: $4,005.60

He did suggest me dual GTX280s, but I honestly cannot justify the price at the moment. I've dislocated my jaw trying to swallow the price I paid for this rig in the first place. I'll just have to pick up the extra card later down the road when my disposable income is a bit healthier lol.

Other than that, cannot wait *Is bouncing round like a child*

I am confident I won't be disappointed.

i cant wait any longer... and reading the pages on this forum is literally eating me inside out.. i want to click the buy button so bad, but my mom.... being the cautious person she is, does not want me to buy from DS simply because she has never heard of it before... and she said not to trust non-name brands. she even wants to find ppl she knows about their thoughts about DS and honestly , i doubt she knows anyone who does... (she doesn't know squat about computers) 

Edited by tang526 - 14 Sep 2008 at 2:59am

The thing to understand about the name brands, is that they have made their living off a public they have no interest in educating. I do understand that especially for those that have no background in computers, looking at an unknown company name on the internet and thinking of entrusting that name with a good deal of money can be a little bit daunting.

she said... if it needs to be fixed.... where am i suppose to take it

this is her concern

washington

Edited by tang526 - 14 Sep 2008 at 11:39pm

Originally posted by DST4ME tell her most of us here are old dell and hp customers who wanted a quality product for a proper price. tell her they are part of BBB

What's BBB?

BBB is the Better Business Bureau Here is the link the the BBB entry for Digital Storm