Why should I purchase from Digital Storm?

I have an issue here, and I'm not sure if it's addressed anywhere. I appreciate the ghost DVD for restoring a system. However, I always feel at least a little sting when I purchase an operating system, or any installed software, and don't get the original install disk. Does DS include OS and other purchased software disks with the system or just the restore disks?

Well, when I paid the $3k plus for the system I bought from Alienware years ago... I thought the same thing. Not the case. You get a set of recovery disks, which they charge you more for, and an incomplete XP recovery only disk. So, you couldn't do a fresh install on another system if the one you had died. If that machine bites the dust, your purchased OS and software goes with it. It came with a great booklet describing all your hardware and software, the recovery disks, and support disks that contained a "custom driver package" for your machine. I think the only original disk I got was the MB disk, but I find those things are next to useless most of the time anyway. (I did say "next to useless, I know there are some necessary things there)

Thanks for the response. It always amazed me that some of these "High-end custom gaming" companies would charge you for software and then not supply the install disks, not even oem. I don't need the manual necessarily, but if I bought it at best buy I'd be able to install it on all my computers. And some of those programs cost more than what I could have purchased them for elsewhere.

yes a crate is an option, its an extra $200.

I ordered mine with a crate also.

lol so far been waiting for more then a month just for the case alone. hopefully mid oct or end of oct I can have it

My wife ordered her case from MM in July... doubt we will see it till OCT.. I thought she would have hers up and running way before you received yours, but maybe not.

parts are finalized, ssd is on hold, I will get that my self, gonna go with a cheap one for now then next year I'm getting a kickass one.

still going with 4 x 295, and classified. got the ek mobo waterblock and all, so I'm kinda stuck with that version of mobo now.

what are you dropping in the wife's pc? and what case?

take this over to the lounge and lets continue there

lol I always thought the General Discussion was the lounge

Well folks,

Nice avatar icon!

Basically it's labor free upgrades for purchases bought from us.

is that suppose to be a joke? lol, they are not even comparable, top of the line DS kills a top of the line AW and it will have higher end parts.

I'll tell you why you shoul dbuy Digital Storm, this is by far the best computer for the money that I have bought! Granted, this is the first computer I have had custom built for me! The guy's at Digital Storm are a class act! They keep you updated on what is going onthrough your order, and are amazing! I just recieved mine a few weeks ago and it is running flawlessly. I am probably not using it to it's fullest as of yet, but I am running it dual boot with ubuntu 09.10 64bit and windows 7 Ultimate 64bit and it runs perfect! I priced shopped and looked around for 6 months before deciding on Digital Storm! These guys got their Sh** together and are great! I'm not disappointed yet, and when it comes time for a new computer, it's definately going to be these guys!!

Post?

Digital Storm has the best customer support and I can understand them when they speak.  Also the computers are amazing and they did everything to make sure my mahcine was perfect within 30 days. Sometimes you get faulty Ram and Video cards but they resolved it so fast.

Unfortunately i have had issues with my Hailstorm, LG player failed, and now one of my hard drives failed. However DS responded promptly to these problems and so far has been very helpful getting me up and running. Just wish they had a facility here on the East Coast.