FAQ FAQ  Forum Search   Register Register  Login Login

Why should I purchase from Digital Storm?

Post Date: 2009-08-06

 Post Reply Post Reply
Page  <1234 7>
Author
  Topic Search Topic Search  Topic Options Topic Options
Zardoz8719 View Drop Down
Senior Member
Senior Member


Joined: 04 Mar 2009
Online Status: Offline
Posts: 543
  Quote Zardoz8719 Quote  Post ReplyReply bullet Posted: 06 Aug 2009 at 6:00am
@ Joe Video...  A frank, honest, open review of your dealings with DSO...  Good inputs--and we can all understand what you're saying--no sugar coating here.  It's the day-to-day relationships and problem solving that build a reputation--it doesn't come easy...(and as you point out) it doesn't come free.  Here's hoping your "replacement" machine is on it's way...thanks for sharing Cool
Back to Top
Corwin View Drop Down
Newbie
Newbie
Avatar

Joined: 07 Aug 2009
Online Status: Offline
Posts: 4
  Quote Corwin Quote  Post ReplyReply bullet Posted: 07 Aug 2009 at 7:51pm
I have an issue here, and I'm not sure if it's addressed anywhere. I appreciate the ghost DVD for restoring a system. However, I always feel at least a little sting when I purchase an operating system, or any installed software, and don't get the original install disk. Does DS include OS and other purchased software disks with the system or just the restore disks?
 
Not trying to throw a downer on the party here. But the last time I paid $4k for a system and didn't actually recieve any of the original software I had paid for, it kind of rubbed me the wrong way. It just seems like such let down to me to do everything big and then skip out on the software. If I actually paid for Power DVD or whatever semi useless app all the way up to, and most importantly, the OS... I don't feel like I should have to go out and find another copy becuase my laptop happens to be lacking that app. You get the picture.
 
Any takers on this one?
 
Back to Top
Landaulet View Drop Down
Groupie
Groupie
Avatar

Joined: 22 Jul 2009
Online Status: Offline
Posts: 243
  Quote Landaulet Quote  Post ReplyReply bullet Posted: 07 Aug 2009 at 9:22pm
I'm pretty sure DS gives your every disc
they have, Everything including drivers ect.
Not just a copy but the original, It would be in
your binder, In which they already provide.
Back to Top
Corwin View Drop Down
Newbie
Newbie
Avatar

Joined: 07 Aug 2009
Online Status: Offline
Posts: 4
  Quote Corwin Quote  Post ReplyReply bullet Posted: 09 Aug 2009 at 3:34am
Well, when I paid the $3k plus for the system I bought from Alienware years ago... I thought the same thing. Not the case. You get a set of recovery disks, which they charge you more for, and an incomplete XP recovery only disk. So, you couldn't do a fresh install on another system if the one you had died. If that machine bites the dust, your purchased OS and software goes with it. It came with a great booklet describing all your hardware and software, the recovery disks, and support disks that contained a "custom driver package" for your machine. I think the only original disk I got was the MB disk, but I find those things are next to useless most of the time anyway. (I did say "next to useless, I know there are some necessary things there)
Back to Top
Alex View Drop Down
Admin Group
Admin Group
Avatar
Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 13134
  Quote Alex Quote  Post ReplyReply bullet Posted: 10 Aug 2009 at 1:30pm

We do include both:

1. Original Microsoft Operating System Install CDs
 
and
 
2. Our customized image recovery disk
 
This way, we give our customers the option to either restore a image from the factory or, do a fresh install with the operating system CD.
Back to Top
Corwin View Drop Down
Newbie
Newbie
Avatar

Joined: 07 Aug 2009
Online Status: Offline
Posts: 4
  Quote Corwin Quote  Post ReplyReply bullet Posted: 10 Aug 2009 at 3:03pm

Thanks for the response. It always amazed me that some of these "High-end custom gaming" companies would charge you for software and then not supply the install disks, not even oem. I don't need the manual necessarily, but if I bought it at best buy I'd be able to install it on all my computers. And some of those programs cost more than what I could have purchased them for elsewhere.

Anyway, thanks for the reply. Now I just have to save the $$$.
 
~Corwin 
Back to Top
Gamer101 View Drop Down
Newbie
Newbie
Avatar

Joined: 09 Dec 2008
Online Status: Offline
Posts: 19
  Quote Gamer101 Quote  Post ReplyReply bullet Posted: 21 Sep 2009 at 5:02pm
i have also a question i know i came on here like a week or two ago saying i am going to buy from you guys but due to school  and me putting everything is it possable that i can have the computer shipped packed and well insulated in a wooden crate if at all possable ?? thanks alot 
Back to Top
DST4ME View Drop Down
DS ELITE
DS ELITE
Avatar
Email address used to purchase matched with forums account email.

Joined: 14 Apr 2008
Online Status: Offline
Posts: 31068
  Quote DST4ME Quote  Post ReplyReply bullet Posted: 21 Sep 2009 at 5:04pm
yes a crate is an option, its an extra $200.

I ordered mine with a crate also.
Back to Top
justin.kerr View Drop Down
DS Veteran
DS Veteran
Avatar
Email address used to purchase matched with forums account email.

Joined: 06 May 2008
Online Status: Offline
Posts: 5084
  Quote justin.kerr Quote  Post ReplyReply bullet Posted: 21 Sep 2009 at 5:06pm
Originally posted by DST4ME

yes a crate is an option, its an extra $200.

I ordered mine with a crate also.
When are you going to get yours?? Star
Back to Top
DST4ME View Drop Down
DS ELITE
DS ELITE
Avatar
Email address used to purchase matched with forums account email.

Joined: 14 Apr 2008
Online Status: Offline
Posts: 31068
  Quote DST4ME Quote  Post ReplyReply bullet Posted: 21 Sep 2009 at 5:07pm
lol so far been waiting for more then a month just for the case alone. hopefully mid oct or end of oct I can have it
Back to Top
Gamer101 View Drop Down
Newbie
Newbie
Avatar

Joined: 09 Dec 2008
Online Status: Offline
Posts: 19
  Quote Gamer101 Quote  Post ReplyReply bullet Posted: 21 Sep 2009 at 5:12pm
the only reason for coming to st0rm and purchasing a computer is strictly fort gaming and gaming only so i can soup every game up to full blast settings :)

does st0rm support gtx 295s now ??
Back to Top
justin.kerr View Drop Down
DS Veteran
DS Veteran
Avatar
Email address used to purchase matched with forums account email.

Joined: 06 May 2008
Online Status: Offline
Posts: 5084
  Quote justin.kerr Quote  Post ReplyReply bullet Posted: 21 Sep 2009 at 5:12pm
My wife ordered her case from MM in July... doubt we will see it till OCT.. I thought she would have hers up and running way before you received yours, but maybe not.
What MOBO did you end up with?   still going 4 x 295's?  what SSD(s) ? Is the build finalized for parts?
Back to Top
Gamer101 View Drop Down
Newbie
Newbie
Avatar

Joined: 09 Dec 2008
Online Status: Offline
Posts: 19
  Quote Gamer101 Quote  Post ReplyReply bullet Posted: 21 Sep 2009 at 5:14pm
Originally posted by justin.kerr

My wife ordered her case from MM in July... doubt we will see it till OCT.. I thought she would have hers up and running way before you received yours, but maybe not.
What MOBO did you end up with?   still going 4 x 295's?  what SSD(s) ? Is the build finalized for parts?


i dont know i was actually waiting for dst4me to reply to my post but i was actually going for a sweet looking case that makes me extra awsome lol Shocked
Back to Top
DST4ME View Drop Down
DS ELITE
DS ELITE
Avatar
Email address used to purchase matched with forums account email.

Joined: 14 Apr 2008
Online Status: Offline
Posts: 31068
  Quote DST4ME Quote  Post ReplyReply bullet Posted: 21 Sep 2009 at 5:17pm
parts are finalized, ssd is on hold, I will get that my self, gonna go with a cheap one for now then next year I'm getting a kickass one.

still going with 4 x 295, and classified. got the ek mobo waterblock and all, so I'm kinda stuck with that version of mobo now.

what are you dropping in the wife's pc? and what case?

take this over to the lounge and lets continue there
Back to Top
justin.kerr View Drop Down
DS Veteran
DS Veteran
Avatar
Email address used to purchase matched with forums account email.

Joined: 06 May 2008
Online Status: Offline
Posts: 5084
  Quote justin.kerr Quote  Post ReplyReply bullet Posted: 21 Sep 2009 at 5:38pm
Originally posted by DST4ME



take this over to the lounge and lets continue there
ROFL we have a lounge? can you direct my lost butt? Angry
Back to Top
DST4ME View Drop Down
DS ELITE
DS ELITE
Avatar
Email address used to purchase matched with forums account email.

Joined: 14 Apr 2008
Online Status: Offline
Posts: 31068
  Quote DST4ME Quote  Post ReplyReply bullet Posted: 21 Sep 2009 at 5:43pm
lol I always thought the General Discussion was the lounge
Back to Top
inshadeoftree View Drop Down
Newbie
Newbie
Avatar

Joined: 13 Aug 2007
Online Status: Offline
Posts: 49
  Quote inshadeoftree Quote  Post ReplyReply bullet Posted: 13 Oct 2009 at 2:44am
August 07 I made the big leap at DigitalStorm. I haven't seen the blue screen of death yet.Not once. The most interesting part of my relationship with DS was lurking in forums and picking up real usable information. Most of   the posters sounded like they knew their stuff and when they stumbled-man was their a quick response. I shopped in many places and kept using the forums to document what I was being told. I changed hardware after the build had started, and caused several other challenges. The phone conversations were friendly and I still love my machine.I received all the discs (and more) and have been singing praises whenever anyone notices my good looking box.

600W Thermaltake,Intel Core 2 DuoE67502,nVidia650iCore2Quad,2GBCorsair,150GBWesternDigitalraptor 10K, NVIDIA 460 GTX, AirCooled Stage3,Blizzard Internal Lighting,Vista Home Premium


Back to Top
riffraff View Drop Down
Groupie
Groupie

Email address used to purchase matched with forums account email.

Joined: 02 Nov 2009
Online Status: Offline
Posts: 91
  Quote riffraff Quote  Post ReplyReply bullet Posted: 05 Nov 2009 at 6:47pm
Well folks,
 
I am no message board newbie and have learned to read between the lines, and the lines, and the posts, and the lines, and the posters, and the lines, and the posters, but, I have gotta say, I think I have made the right choice with the company that is building my system.
 
riffraff
Q'plah
Back to Top
bluebmax View Drop Down
Newbie
Newbie
Avatar

Joined: 07 May 2008
Online Status: Offline
Posts: 43
  Quote bluebmax Quote  Post ReplyReply bullet Posted: 28 Nov 2009 at 2:30pm

Well, you did make the right choice.

"Running military and personal networks since 2005."
Back to Top
Alex View Drop Down
Admin Group
Admin Group
Avatar
Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 13134
  Quote Alex Quote  Post ReplyReply bullet Posted: 29 Nov 2009 at 7:27pm
Nice avatar icon!
Back to Top
Kyu View Drop Down
Groupie
Groupie
Avatar

Joined: 29 Nov 2009
Online Status: Offline
Posts: 421
  Quote Kyu Quote  Post ReplyReply bullet Posted: 29 Nov 2009 at 11:36pm
Sorry, DIdn't read every post on here but curious what one of their option was.
Said something about Future Free upgrade plan.
What does that exactly mean ?
cause I'm sitting here thinking, yay free hardware upgrades in the future, whatever is topline during that timeAngry
Back to Top
Alex View Drop Down
Admin Group
Admin Group
Avatar
Digital Storm Supervisor


Joined: 04 Jun 2012
Online Status: Offline
Posts: 13134
  Quote Alex Quote  Post ReplyReply bullet Posted: 12 Dec 2009 at 1:34am
Basically it's labor free upgrades for purchases bought from us.
 
This allows you to send your system back for upgrades and just pay for the parts and we will install them for you for free.
Back to Top
m3kk.l30n View Drop Down
Newbie
Newbie
Avatar
Email address used to purchase matched with forums account email.

Joined: 15 Jan 2010
Online Status: Offline
Posts: 4
  Quote m3kk.l30n Quote  Post ReplyReply bullet Posted: 15 Jan 2010 at 1:26am
Which would you guys recommend? Digital Storm gaming desktops or Alienware's?Confused
mek
Back to Top
DST4ME View Drop Down
DS ELITE
DS ELITE
Avatar
Email address used to purchase matched with forums account email.

Joined: 14 Apr 2008
Online Status: Offline
Posts: 31068
  Quote DST4ME Quote  Post ReplyReply bullet Posted: 15 Jan 2010 at 1:36am
is that suppose to be a joke? lol, they are not even comparable, top of the line DS kills a top of the line AW and it will have higher end parts.
Back to Top
Bullseye View Drop Down
Senior Member
Senior Member
Avatar

Joined: 11 Jan 2010
Online Status: Offline
Posts: 880
  Quote Bullseye Quote  Post ReplyReply bullet Posted: 15 Jan 2010 at 5:14am
loooooooooooooooooooooooooooooooooool
Back to Top
Pilgrim View Drop Down
Groupie
Groupie

Email address used to purchase matched with forums account email.

Joined: 17 Dec 2009
Online Status: Offline
Posts: 163
  Quote Pilgrim Quote  Post ReplyReply bullet Posted: 15 Jan 2010 at 4:54pm
 
Well Alex, if you are willing to pick up my rig and bring it back
(4000 miles round trip) it would be great. 
 
Unfortunately there is not a carrier I would trust more than once
to get my rig to me undamaged.....and I have the wooden crate!
 
Unless the owner lives in California I don't see this as a great
advantage for buying upgrades from DS  :(
 
but
 
Cheers
Back to Top
Bullseye View Drop Down
Senior Member
Senior Member
Avatar

Joined: 11 Jan 2010
Online Status: Offline
Posts: 880
  Quote Bullseye Quote  Post ReplyReply bullet Posted: 15 Jan 2010 at 5:00pm
lol he has a point... It is hard to order intl.
Back to Top
Prodeathraver13 View Drop Down
Newbie
Newbie
Avatar
Email address used to purchase matched with forums account email.

Joined: 23 Jan 2010
Online Status: Offline
Posts: 1
  Quote Prodeathraver13 Quote  Post ReplyReply bullet Posted: 23 Jan 2010 at 8:12pm
I'll tell you why you shoul dbuy Digital Storm, this is by far the best computer for the money that I have bought! Granted, this is the first computer I have had custom built for me! The guy's at Digital Storm are a class act! They keep you updated on what is going onthrough your order, and are amazing! I just recieved mine a few weeks ago and it is running flawlessly. I am probably not using it to it's fullest as of yet, but I am running it dual boot with ubuntu 09.10 64bit and windows 7 Ultimate 64bit and it runs perfect! I priced shopped and looked around for 6 months before deciding on Digital Storm! These guys got their Sh** together and are great! I'm not disappointed yet, and when it comes time for a new computer, it's definately going to be these guys!!
Back to Top
bujinyun View Drop Down
Newbie
Newbie
Avatar

Joined: 14 Feb 2010
Online Status: Offline
Posts: 1
  Quote bujinyun Quote  Post ReplyReply bullet Posted: 14 Feb 2010 at 3:45pm
hi guys,
i'm a newbie here but after reading all the positive feedbacks, i've decided that my future gaming rig will definitely be a DS i've set my eye on a really, really expensive rig, about 15k i guess. unless its this rig from DS, i'm not gonna buy anything else, as right now i already own a gaming rig(self built though)

all in all, you guys rock!
Back to Top
tyrrin View Drop Down
Newbie
Newbie
Avatar
Email address used to purchase matched with forums account email.

Joined: 09 Feb 2010
Online Status: Offline
Posts: 1
  Quote tyrrin Quote  Post ReplyReply bullet Posted: 17 Feb 2010 at 4:13pm

Post?

Back to Top
Bullseye View Drop Down
Senior Member
Senior Member
Avatar

Joined: 11 Jan 2010
Online Status: Offline
Posts: 880
  Quote Bullseye Quote  Post ReplyReply bullet Posted: 18 Feb 2010 at 4:50am
whut?
Back to Top
Zeluke View Drop Down
Newbie
Newbie

Email address used to purchase matched with forums account email.

Joined: 02 Oct 2008
Online Status: Offline
Posts: 90
  Quote Zeluke Quote  Post ReplyReply bullet Posted: 27 Feb 2010 at 12:37pm
Digital Storm has the best customer support and I can understand them when they speak.  Also the computers are amazing and they did everything to make sure my mahcine was perfect within 30 days. Sometimes you get faulty Ram and Video cards but they resolved it so fast.
nVidia XFX 790i Ultra
Liquid Cooled
Intel Core 2 Quad Q9650 3.998 GHz OC
300GB VelociRaptor
150GB Raptor
8GB DDR3 1600MHz Crosair
GeForce GTX 460 1.2GB
Turbo-Cool 860 ESA
HAF 932


Back to Top
philiporphillip View Drop Down
Groupie
Groupie
Avatar
Email address used to purchase matched with forums account email.

Joined: 18 Nov 2009
Online Status: Offline
Posts: 335
  Quote philiporphillip Quote  Post ReplyReply bullet Posted: 27 Feb 2010 at 2:15pm
the forum really stands out here .. the interaction between DS/DS customers is worthwhile and if you have a question, expect to always get an honest answer. most, if not all, here are respectable.
 
i've never had to call DS except the day i ordered. since then, i'm here in the forum.


Edited by philiporphillip - 27 Feb 2010 at 2:17pm
Digital Storm
haf 922
i7-920 oc'd @ 3.6 ghz (1.28v)
evga x58 le edition sli
cooler master v8
6 gb ddr3 1600 mhz mushkin
evga nvidia geforce gtx 295 co-op edition
1000w corsair hx
Back to Top
tanamerra View Drop Down
Groupie
Groupie
Avatar
Email address used to purchase matched with forums account email.

Joined: 12 Dec 2009
Online Status: Offline
Posts: 166
  Quote tanamerra Quote  Post ReplyReply bullet Posted: 27 Feb 2010 at 4:47pm
Unfortunately i have had issues with my Hailstorm, LG player failed, and now one of my hard drives failed. However DS responded promptly to these problems and so far has been very helpful getting me up and running. Just wish they had a facility here on the East Coast.
Back to Top
ablahblah View Drop Down
DS Veteran
DS Veteran
Avatar
Email address used to purchase matched with forums account email.

Joined: 12 Jun 2009
Online Status: Offline
Posts: 2312
  Quote ablahblah Quote  Post ReplyReply bullet Posted: 22 Mar 2010 at 7:17pm
Amen. You guys honestly give the best customer service I've ever known in my life. Honestly, we get to talk to a real person. A REAL, person. (gasp) And the rigs you guys build aren't bad at all either, they're way over what the competition does. The one thing I like that sets you guys apart for me is custom overclocking. No other company I know of yet does that custom for any and every rig customized at the site. DS FTW!

Any faulty RAM or Video Card, seriously now, is that really their fault? I'd think that the card was just simply faulty out of the factory, considering all the precautions they take when they break in the systems prior to shipment.


Edited by ablahblah - 22 Mar 2010 at 7:18pm
R4D4RPR00F
Core i7 920 @ 3.9Ghz
Asus Sabertooth X58
EVGA GTX 570
Mushkin 6GB 1414Mhz
Back to Top
 Post Reply Post Reply Page  <1234 7>

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.4472656 seconds.