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"_____ has stopped working"

Post Date: 2011-07-13
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Najja View Drop Down
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Topic: "_____ has stopped working"
    Posted: 13 Jul 2011 at 12:32am
Since this morning I've been encountering a problem, any game I attempt to launch with the exception of World of Warcraft has been crashing and giving me the error that " *insert game name* has stopped working ". Here's an example of the problem details I get when I view them, this is for a game called Eden Eternal :

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    _Launcher.exe
  Application Version:    1.1.1.1
  Application Timestamp:    4e1ab827
  Fault Module Name:    nvd3dum.dll
  Fault Module Version:    8.17.12.7533
  Fault Module Timestamp:    4dd734f1
  Exception Code:    c0000005
  Exception Offset:    003c012b
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    bc92
  Additional Information 2:    bc92d49f19a89c81d5cb9ed4e2730fc0
  Additional Information 3:    a12e
  Additional Information 4:    a12e5847edc3e081faca6792e99eb04c

Any help with this would be appreciated.
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RiceEatin2000GT View Drop Down
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Posts: 1699 		  Quote RiceEatin2000GT Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 12:48am
i would check to see if you have the latest video card drivers installed. If you have the most current i would uninstall reinstall them using driver sweeper to get of all the old drivers.
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Najja View Drop Down
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 12:50am
I've already tried uninstalling and reinstalling the video card driver, uninstalling and reinstalling the games in question. None of which have seemed to change anything.
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Najja View Drop Down
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 1:00am
From Black Ops Multiplayer :

Problem signature:
  Problem Event Name:    APPCRASH
  Application Name:    BlackOpsMP.exe
  Application Version:    0.0.0.0
  Application Timestamp:    4e14e55c
  Fault Module Name:    nvd3dum.dll
  Fault Module Version:    8.17.12.7533
  Fault Module Timestamp:    4dd734f1
  Exception Code:    c0000005
  Exception Offset:    003c012b
  OS Version:    6.1.7601.2.1.0.768.3
  Locale ID:    1033
  Additional Information 1:    bc92
  Additional Information 2:    bc92d49f19a89c81d5cb9ed4e2730fc0
  Additional Information 3:    a12e
  Additional Information 4:    a12e5847edc3e081faca6792e99eb04c
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 1:48am
I recommend checking the general stability of the system:

Here's a video guide on this: http://www.youtube.com/watch?v=T6hRraJ-nKA

If those tests pass, then, proceed to test the graphic card(s):

http://www.youtube.com/watch?v=tvNFvuRc2Pk&feature=channel_video_title  
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Najja View Drop Down
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 11:18am
OK so I got Core Temp and turned on the Overheat Protection, then started Prime95. Almost instantly my CPU temps jump from 55° to 85°, tripping the overheat protection. From here I bumped the Protection to not kick in til 90° just to see how much farther it might go, within maybe two minutes it broke 90°.
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RiceEatin2000GT View Drop Down
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Posts: 1699 		  Quote RiceEatin2000GT Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 1:10pm
what kind of system are u running? sandy bridge?
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Najja View Drop Down
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 1:17pm
Bloomfield, i7 930
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Najja View Drop Down
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 2:23pm
This is as far as I can get Prime95 to go before it hits 90°

http://img.photobucket.com/albums/v210/Snyper87/Prime95-10min.png
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Alex View Drop Down
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Posts: 16314 		  Quote Alex Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 2:58pm
Either your room temperature is hot, or your have a lot of dust built up in your cooling system's fins. Can you try airing them out?

You can also try removing any overclocks by loading BIOS defaults and see if you still have stability issues.
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DST4ME View Drop Down
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 6:40pm
Your temps are too high, something is not right.

what is room temp?

you don't need to enable the Overheat Protection the system itself will shutdown, thats ender for you

just run realtemp and see what temps you get wit it, we like realtemp cause its the most accurate, forget core temp for now.

what kind of cpu cooling do you have?

temps over 85c are not acceptable.

Edited by DST4ME - 13 Jul 2011 at 6:41pm

Nvidia Drivers----AMD Drivers
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Najja View Drop Down
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 7:12pm
My room temp is sitting at about 32°, 27° now with the AC running, the air from which blows right past the intake fans on my case. For cooling I have the H20 with a 240mm radiator. Will try dusting and then using RealTemp right after this.
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Posted: 13 Jul 2011 at 8:25pm
After an hour of Prime95 my max temps are 88, 86, 86, 80.
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RiceEatin2000GT View Drop Down
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Posts: 1699 		  Quote RiceEatin2000GT Quote  Post ReplyReply bullet Posted: 14 Jul 2011 at 12:39am
im no water cooling expert but mid 80's with liquid cooled set up like that theres def something wrong. I didnt do the conversion with the temps but as long as its not 80-90 degrees in your house id check to see if the system is working properly
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Posts: 36758 		  Quote DST4ME Quote  Post ReplyReply bullet Posted: 14 Jul 2011 at 1:38am
32c means your room temp is like 89f, if that is the case that is your problem probably, your room temp is too hot.

your load temp with prime should be under 85c.

Nvidia Drivers----AMD Drivers
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Najja View Drop Down
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Posted: 14 Jul 2011 at 2:36am
The question though is would this be any reason for a select group of games to crash like that? While some like World of Warcraft and Minecraft experience no problems running?
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Najja View Drop Down
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Posted: 14 Jul 2011 at 10:44am
Something I just thought of, all of this seemed to start the morning after my computer downloaded Win 7 Service Pack 1. Any chance that might have done something?
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Najja View Drop Down
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Posts: 31 		  Quote Najja Quote  Post ReplyReply bullet Posted: 14 Jul 2011 at 11:10am
So after some google action I came across on how to uninstall service packs, tried it and now my game opens. I remember they had a problem with one of the XP packs too, glad I finally figure this out.
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RiceEatin2000GT View Drop Down
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Posts: 1699 		  Quote RiceEatin2000GT Quote  Post ReplyReply bullet Posted: 14 Jul 2011 at 12:39pm
Originally posted by Najja

So after some google action I came across on how to uninstall service packs, tried it and now my game opens. I remember they had a problem with one of the XP packs too, glad I finally figure this out.


sweet, at least now you can do some research and figure out how to fix the problem :D For what its worth i to had a ton of issues with sp1 on a netbook i use. The damn thing wouldn't even install i had to reformat it for it to finally work.

Edited by RiceEatin2000GT - 14 Jul 2011 at 12:40pm
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