ODE: New Customer ReviewPost Date: 2012-08-16 |
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KCWP
Newbie Joined: 16 Aug 2012 Online Status: Offline Posts: 1 |
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Topic: ODE: New Customer Review Posted: 16 Aug 2012 at 12:57pm |
I wanted to thank everyone at Digital Storm for helping me build and purchase my new ODE Desktop. The customer support at Digital Storm is the best I have encountered not just from a customized computer system company, but probably any professional company I have dealt with.
After purchasing 3 Alienware computers over the 6 years, I finally got sick of their sales department pushing me to purchase hardware and pay money just to speak with support when each computer failed within 2 years of purchase. Before purchasing my new computer, I called many custom computer companies before deciding to go with Digital Systems - I am so glad I did! A big shout out to Jonathan for helping me configure my new computer. He helped me pick out exactly what I needed for what I wanted to do with my computer. Jonathan went out of his way to email me and call me several times to provide me with all the information and options I needed to make my decision. He saved me more than $700 by explaining why I didn't need certain bells and whistles that were unnecessary for my needs and allowed me to reuse some of my old hardware. When I finally decided on my build and placed my order, it took Digital Storm ONLY THREE DAYS to complete my build! I received constant emails updating me with my build. While i'm sure three days is probably not the norm, this shows how efficient and professional the build team is at Digital Storm. Because I live in the bay area, I was able to avoid shipping by doing a local pickup. I was able to meet some of their friendly staff. I could tell that everyone I met was happy to help me and appreciated my business. Jonathan even came out to shake my hand and congratulate me on my new computer. Another employee (I recognized from the youtube videos, I'm sorry I forget your name) explained how to install some of my old hardware and even helped me load the computer into my car. I am very happy with my purchase. I will definitely recommend Digital Storm to anyone looking for a new gaming computer. THANKS AGAIN! KC |
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shot
Groupie Joined: 22 Jun 2012 Online Status: Offline Posts: 244 |
Quote Reply Posted: 16 Aug 2012 at 1:01pm |
AGAIN, there is something to be said about a company that has the best interest of the customer in mind and not just blindly selling what they want. Digital Storm does it again, and again, and again...
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Intel i7-8700k
ASUS ORG STRIX Z370-H 16GB DDR4 3000mhz DSPS 1000W Corsair HX1000i SSD M.2 1TB 960 PRO SSD 256GB 850 PRO GTX 1080Ti 11GB Sound Blaster Z |
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 16 Aug 2012 at 1:06pm |
Congrats and ENJOY.
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Orange7
Senior Member Joined: 24 Apr 2012 Online Status: Offline Posts: 776 |
Quote Reply Posted: 16 Aug 2012 at 2:01pm |
Nice. Have fun with your awesome new rig!
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DS xm15 Stage 4
i7-3820 (2.7GHz/3.7GHz) 16GB 1600MHz DDR3 GT 630, 1GB 240GB Intel 520 |
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16312 |
Quote Reply Posted: 16 Aug 2012 at 3:38pm |
Glad to hear! Thank you for taking the time to write up your review. Post some pics of your setup if you can!
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Asangard
DS Veteran Joined: 21 Aug 2009 Online Status: Offline Posts: 2209 |
Quote Reply Posted: 16 Aug 2012 at 5:13pm |
Congrats on you rew rig. Like Alex said we all love to see pics of new rigs.
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Not from Without, Therefore, the 1st step on the Holy Warrior path, Is to recognize thyself as thy 1st enemy. |
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 16 Aug 2012 at 5:31pm |
I second the picture request. |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Jesta42o
Groupie Joined: 24 Jun 2011 Online Status: Offline Posts: 103 |
Quote Reply Posted: 17 Aug 2012 at 12:19am |
YeP Gotta post picz
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SpicierMire
Groupie Joined: 30 Jul 2012 Online Status: Offline Posts: 105 |
Quote Reply Posted: 17 Aug 2012 at 12:58am |
We all know what Caruso would have to say about this..
.. "That is one ODE..." "..to joy..." (YyyyyEeeEeeAAaAAaaAaa!!) |
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