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Bolt 3

Post Date: 2015-04-15

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Dakota Red View Drop Down
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  Quote Dakota Red Quote  Post ReplyReply bullet Topic: Bolt 3
    Posted: 15 Apr 2015 at 3:32pm
Yesterday I placed an order for a new Lvl 4 Bolt 3. They ran out of cases so it will be two weeks before they have them back in stock. My order will not budge an inch (no emails telling me it has reached a new stage) till the cases come in. What a downer, but I just love this new bolt case. I was not going to get a replacement computer for my over 5 year old DS Black Ops Assassin even though it was starting to have intermittent crashes and BIOS problems. Then my girl friend had her computer die on her (I had repaired that old piece of junk so many times) and of course she hinted that it would be nice to have my computer if I ever replaced it. From time to time I would come to the DS website and see everything that was new. When DS unveiled the new Bolt 3 I couldn't stop thinking about it. That beautiful computer was calling to me. "Buy me!" The next 2 weeks are going to be the longest of my life. Then the 2 or 3 weeks till I receive it will be the longest of my life. DS computers are fantastic but this waiting is terrible.
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  Quote Pacesetter Quote  Post ReplyReply bullet Posted: 15 Apr 2015 at 7:05pm

Just tell your girlfriend she gets that computer when yours arrives.   She'll get things going!



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  Quote Dakota Red Quote  Post ReplyReply bullet Posted: 23 Apr 2015 at 2:31am
Originally posted by Pacesetter


Just tell your girlfriend she gets that computer when yours arrives.   She'll get things going!





There is no way she could get my computer before the new Bolt arrives.  Wink

I guess they have not gotten the cases in stock yet because my order has not even moved to Stage 1. I know "1 is the Loneliest Number" but it sure would be nice to see it about now. ( For those of you that don't get the reference, just Google it. I might be showing my age with that reference.  Smile )
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 23 Apr 2015 at 9:44am
Does that mean I have to be old, too, if I get that reference. Aw, who am I kidding, I know I'm old.

Good luck with the wait. It ~will~ be worth it.
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  Quote Dakota Red Quote  Post ReplyReply bullet Posted: 25 Apr 2015 at 12:45pm
Originally posted by Snaike

Does that mean I have to be old, too, if I get that reference. Aw, who am I kidding, I know I'm old.

Good luck with the wait. It ~will~ be worth it.


I sure hope so.     Awwww  ..  who am I kidding? I know it will be AWESOME!

DS has never let me down.
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  Quote Alex Quote  Post ReplyReply bullet Posted: 27 Apr 2015 at 4:33pm
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  Quote Dakota Red Quote  Post ReplyReply bullet Posted: 29 Apr 2015 at 3:06am
My system has entered "Stage 1" so the Bolt 3 cases must of been restocked or DS knows they are on their way. What a relief to see some movement on my order. Now it starts with me checking my email several times a day to see if a new stage has been achieved.  Crazy
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  Quote Nav Quote  Post ReplyReply bullet Posted: 30 Apr 2015 at 10:09am
Originally posted by Dakota Red

My system has entered "Stage 1" so the Bolt 3 cases must of been restocked or DS knows they are on their way. What a relief to see some movement on my order. Now it starts with me checking my email several times a day to see if a new stage has been achieved.  Crazy


They are on the way! It will likely be next week when your order gets to the build/test phase.
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  Quote Dakota Red Quote  Post ReplyReply bullet Posted: 03 May 2015 at 7:02pm
Thank you for the reply Nav. It is good to know that the cases are almost there and that the building of my unit should start this week. Big%20Smile
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  Quote Dakota Red Quote  Post ReplyReply bullet Posted: 09 May 2015 at 1:11pm
DS just sent me the notice that my Bolt 3 hit Stage 3. What a relief that it moved out of Stage 1. I guess over this weekend they will be testing all the components and next week they will be putting everything inside the Bolt 3 case. Then it is on to the stress testing. It's getting closer to ship time.  Yay!     Excited 
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  Quote GoBruins Quote  Post ReplyReply bullet Posted: 15 May 2015 at 5:22am
Originally posted by Dakota Red

DS just sent me the notice that my Bolt 3 hit Stage 3.



I'm jealous. My Bolt 3 has been stuck in Stage 1 for a couple of weeks now
I wouldn't be so concerned except my old system is dead, leaving me computerless at home, sigh.
- Jim
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 15 May 2015 at 11:13am
Originally posted by GoBruins

I'm jealous. My Bolt 3 has been stuck in Stage 1 for a couple of weeks now
I wouldn't be so concerned except my old system is dead, leaving me computerless at home, sigh.


Hey Jim, Just to be on the safe side, shoot Alex an email asking for the status. IIRC, Stage 1 is payment processing. I didn't know they would hold your order at Stage 1 if they're out of ~insert part name here~.

Besides, a word from the inside can be reassuring.

Cheers.
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  Quote GoBruins Quote  Post ReplyReply bullet Posted: 15 May 2015 at 11:54am
When I spoke to Tammy on Monday, she said they expected to start building Bolt 3's in a day or two. Looks like the schedule has slipped yet again
- Jim
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  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 15 May 2015 at 1:30pm
It will be worth the wait, promise. Big%20Smile
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  Quote Alex Quote  Post ReplyReply bullet Posted: 15 May 2015 at 2:26pm
We're doing our best to get all orders out as quickly as possible, there was a massive waiting line with the pre-orders. We are trying to get the oldest orders out first. We should be building more units within the next few days to a week.
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  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 15 May 2015 at 3:17pm
 Strong
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  Quote Dakota Red Quote  Post ReplyReply bullet Posted: 15 May 2015 at 7:20pm
Originally posted by GoBruins

When I spoke to Tammy on Monday, she said they expected to start building Bolt 3's in a day or two. Looks like the schedule has slipped yet again


Hey GB,  I talked to Tammy yesterday (Thursday) and she told me that they ran out of the cooling system and had just got a batch in so my Bolt was in the Stage 5 stress test at that time.  Today I received 2 Update emails - Stage 6 and just a couple of hours ago Stage 7 where DS technician Johnathan told me my Bolt had been successfully overclocked.    Awesome  DS usually ships 1 business day after completion of Stage 7. With this being Friday that means my beautiful Bolt 3 should ship on Monday. I'm keeping my fingers crossed that it does make it out the DS doors and on its' way to me. I placed my order on April 14th so I am sure they will be getting yours done soon. Like Alex said they want to get the oldest orders out first. They must use the FIFO system. I like that!   Big%20Smile


Edited by Dakota Red - 15 May 2015 at 7:30pm
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  Quote GoBruins Quote  Post ReplyReply bullet Posted: 15 May 2015 at 7:39pm
Originally posted by Dakota Red



Originally posted by GoBruins

When I spoke to Tammy on Monday, she said they expected to start building Bolt 3's in a day or two. Looks like the schedule has slipped yet again
Hey GB,  I talked to Tammy yesterday (Thursday) and she told me that they ran out of the cooling system and had just got a batch in so my Bolt was in the Stage 5 stress test at that time.  Today I received 2 Update emails - Stage 6 and just a couple of hours ago Stage 7 where DS technician Johnathan told me my Bolt had been successfully overclocked.    Awesome  DS usually ships 1 business day after completion of Stage 7. With this being Friday that means my beautiful Bolt 3 should ship on Monday. I'm keeping my fingers crossed that it does make it out the DS doors and on its' way to me. I placed my order on April 14th so I am sure they will be getting yours done soon. Like Alex said they want to get the oldest orders out first. They must use the FIFO system. I like that!   Big%20Smile


Hmm...I just checked and see my order went in on April 1st. It seems my order got lost somewhere. 😩 So much for fifo, sigh.
- Jim
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  Quote oldlady RPGer Quote  Post ReplyReply bullet Posted: 15 May 2015 at 8:00pm
Bolt 3?? Wholly crap I can't wait to see this!!!!

Me sitting my ECMO in PICU. Now you know why I like LC. ;)

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  Quote Alex Quote  Post ReplyReply bullet Posted: 16 May 2015 at 1:57am
@GoBruins, send our team an email about your order, perhaps we can look into it further "[email protected]" thanks!
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  Quote Dakota Red Quote  Post ReplyReply bullet Posted: 16 May 2015 at 4:28am
Originally posted by GoBruins



Hmm...I just checked and see my order went in on April 1st. It seems my order got lost somewhere. 😩 So much for fifo, sigh.


Jim, you should definitely do what Alex suggested. Write an email to DS and have them look into this. My Bolt 3 is a level 4 and the reason it took so long to get it built is they ran out of parts and they had to wait for these to be re-stocked. There might be some part of your Bolt that is out of stock. I feel for you Jim. I know the waiting was rough on me but to not also have a working computer would be extra hard. The bad part of this is that this is Saturday and no one will be in the DS offices till Monday to read your email and then get you some answers.   Cry  I would really like to hear how this turns out for you Jim, so please post here again when you get some answers from DS.
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  Quote Snaike Quote  Post ReplyReply bullet Posted: 16 May 2015 at 10:18am
Originally posted by Alex

@GoBruins, send our team an email about your order, perhaps we can look into it further "[email protected]" thanks!


hmm seems like someone here mentioned that earlier.   

No, seriously.. get Alex and his management team on it and you'll be surprised at the results. They really do care and want you to be happy with your machine.

You want an example of caring? Pay attention to Alex's time stamp on his forum message here.

0200 on a Saturday.    DS is closed on weekends.

Edited by Snaike - 16 May 2015 at 10:19am
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  Quote bprat22 Quote  Post ReplyReply bullet Posted: 16 May 2015 at 10:49am
Cool
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  Quote GoBruins Quote  Post ReplyReply bullet Posted: 16 May 2015 at 3:02pm
Originally posted by Alex

@GoBruins, send our team an email about your order, perhaps we can look into it further "[email protected]" thanks!


Mail has been sent. Thanks all!
- Jim
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  Quote Dakota Red Quote  Post ReplyReply bullet Posted: 18 May 2015 at 8:06pm
My Bolt 3 was completed on Friday and shipped today (Monday).   Excited   The estimation is that it will make it all the way here to Ohio and me on Friday. That would be great if it did so I can tell everyone (even work) not to bother me for two days while I get it set up the way I want it. I'm keeping my fingers crossed that there are no problems getting it here by Friday.
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  Quote Tidgxor Quote  Post ReplyReply bullet Posted: 18 May 2015 at 8:13pm
 Awesome
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  Quote GoBruins Quote  Post ReplyReply bullet Posted: 19 May 2015 at 5:13am
I have yet to receive a reply to my mail from DS. But, I do see my Bolt 3 has moved to Stage 3 yesterday, so that is progress.
- Jim
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  Quote Alex Quote  Post ReplyReply bullet Posted: 19 May 2015 at 10:43am
The team didn't respond yet because they're still working on it for you, and it looks like there is progress being made now.
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  Quote John R Quote  Post ReplyReply bullet Posted: 20 May 2015 at 5:11am
I think I'm in the same boat as Bruins. I ordered my Bolt III on April 8TH sat at stage 3 for 3 or 4 weeks,DS left a message on my phone telling me the cases were in Yeah, a week later I'm still at stage 3, ask for an update and now I'm told the case will be in the first week in June, huh? I replied to that email didn't hear back, so I sent an email to management still waiting to hear back from someone.
I'm rooting for you Bruins, but not sure if I want to wait till the first of June to see if the cases actually come in and if they do, will I actually get one. 2 months seems like a long wait???   
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  Quote GoBruins Quote  Post ReplyReply bullet Posted: 20 May 2015 at 10:18am
I received a call and an email from Jericho (DS's HR person) apologizing for the delays. The holdups have been caused by the demand for Bolt 3's and a shortage of cases.

I am really hoping my system ships by next week.

Edited by GoBruins - 21 May 2015 at 5:29am
- Jim
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  Quote John R Quote  Post ReplyReply bullet Posted: 20 May 2015 at 5:31pm
Woo-hoo You give me hope Jim
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  Quote GoBruins Quote  Post ReplyReply bullet Posted: 21 May 2015 at 5:28am
Three days since my Bolt 3 reached stage 3 and no change in status
- Jim
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  Quote Alex Quote  Post ReplyReply bullet Posted: 21 May 2015 at 2:16pm
It'll take some time, but we'll get it done. Feel free to contact us at anytime for updates.
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  Quote John R Quote  Post ReplyReply bullet Posted: 21 May 2015 at 2:29pm
Hey I just received an email that my computer entered stage 4, which is assembly so maybe they found a case ??? Oh well it's progress
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  Quote Alex Quote  Post ReplyReply bullet Posted: 21 May 2015 at 3:26pm
I suggest just letting the stage updates proceed. The team is working on getting units out as quickly as possible.
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