Bolt 3Post Date: 2015-04-15 |
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Dakota Red
Groupie Joined: 08 Jun 2013 Online Status: Offline Posts: 121 |
Quote Reply
Topic: Bolt 3 Posted: 15 Apr 2015 at 3:32pm |
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Yesterday I placed an order for a new Lvl 4 Bolt 3. They ran out of cases so it will be two weeks before they have them back in stock. My order will not budge an inch (no emails telling me it has reached a new stage) till the cases come in. What a downer, but I just love this new bolt case. I was not going to get a replacement computer for my over 5 year old DS Black Ops Assassin even though it was starting to have intermittent crashes and BIOS problems. Then my girl friend had her computer die on her (I had repaired that old piece of junk so many times) and of course she hinted that it would be nice to have my computer if I ever replaced it. From time to time I would come to the DS website and see everything that was new. When DS unveiled the new Bolt 3 I couldn't stop thinking about it. That beautiful computer was calling to me. "Buy me!" The next 2 weeks are going to be the longest of my life. Then the 2 or 3 weeks till I receive it will be the longest of my life. DS computers are fantastic but this waiting is terrible.
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Performance matters. Non-Performance is not an option.
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Pacesetter
Groupie Joined: 19 Jan 2015 Online Status: Offline Posts: 379 |
Quote Reply Posted: 15 Apr 2015 at 7:05pm | |
Just tell your girlfriend she gets that computer when yours arrives. She'll get things going! |
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Vanquish II Ultimate.
I was laying in bed looking up at the stars and wondered "where is my ceiling?" |
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Dakota Red
Groupie Joined: 08 Jun 2013 Online Status: Offline Posts: 121 |
Quote Reply Posted: 23 Apr 2015 at 2:31am | |
There is no way she could get my computer before the new Bolt arrives. I guess they have not gotten the cases in stock yet because my order has not even moved to Stage 1. I know "1 is the Loneliest Number" but it sure would be nice to see it about now. ( For those of you that don't get the reference, just Google it. I might be showing my age with that reference. ) |
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Performance matters. Non-Performance is not an option.
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9459 |
Quote Reply Posted: 23 Apr 2015 at 9:44am | |
Does that mean I have to be old, too, if I get that reference. Aw, who am I kidding, I know I'm old.
Good luck with the wait. It ~will~ be worth it. |
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Dakota Red
Groupie Joined: 08 Jun 2013 Online Status: Offline Posts: 121 |
Quote Reply Posted: 25 Apr 2015 at 12:45pm | |
I sure hope so. Awwww .. who am I kidding? I know it will be AWESOME! DS has never let me down. |
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Performance matters. Non-Performance is not an option.
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 27 Apr 2015 at 4:33pm | |
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Dakota Red
Groupie Joined: 08 Jun 2013 Online Status: Offline Posts: 121 |
Quote Reply Posted: 29 Apr 2015 at 3:06am | |
My system has entered "Stage 1" so the Bolt 3 cases must of been restocked or DS knows they are on their way. What a relief to see some movement on my order. Now it starts with me checking my email several times a day to see if a new stage has been achieved.
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Performance matters. Non-Performance is not an option.
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Nav
Admin Group Digital Storm Employee Joined: 15 Jan 2021 Online Status: Offline Posts: 1581 |
Quote Reply Posted: 30 Apr 2015 at 10:09am | |
They are on the way! It will likely be next week when your order gets to the build/test phase. |
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Dakota Red
Groupie Joined: 08 Jun 2013 Online Status: Offline Posts: 121 |
Quote Reply Posted: 03 May 2015 at 7:02pm | |
Thank you for the reply Nav. It is good to know that the cases are almost there and that the building of my unit should start this week.
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Performance matters. Non-Performance is not an option.
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Dakota Red
Groupie Joined: 08 Jun 2013 Online Status: Offline Posts: 121 |
Quote Reply Posted: 09 May 2015 at 1:11pm | |
DS just sent me the notice that my Bolt 3 hit Stage 3. What a relief that it moved out of Stage 1. I guess over this weekend they will be testing all the components and next week they will be putting everything inside the Bolt 3 case. Then it is on to the stress testing. It's getting closer to ship time. Yay!
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Performance matters. Non-Performance is not an option.
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GoBruins
Newbie Joined: 15 May 2015 Online Status: Offline Posts: 64 |
Quote Reply Posted: 15 May 2015 at 5:22am | |
I'm jealous. My Bolt 3 has been stuck in Stage 1 for a couple of weeks now I wouldn't be so concerned except my old system is dead, leaving me computerless at home, sigh. |
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- Jim
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9459 |
Quote Reply Posted: 15 May 2015 at 11:13am | |
Hey Jim, Just to be on the safe side, shoot Alex an email asking for the status. IIRC, Stage 1 is payment processing. I didn't know they would hold your order at Stage 1 if they're out of ~insert part name here~. Besides, a word from the inside can be reassuring. Cheers. |
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GoBruins
Newbie Joined: 15 May 2015 Online Status: Offline Posts: 64 |
Quote Reply Posted: 15 May 2015 at 11:54am | |
When I spoke to Tammy on Monday, she said they expected to start building Bolt 3's in a day or two. Looks like the schedule has slipped yet again
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- Jim
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 15 May 2015 at 1:30pm | |
It will be worth the wait, promise.
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 15 May 2015 at 2:26pm | |
We're doing our best to get all orders out as quickly as possible, there was a massive waiting line with the pre-orders. We are trying to get the oldest orders out first. We should be building more units within the next few days to a week.
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 15 May 2015 at 3:17pm | |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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Dakota Red
Groupie Joined: 08 Jun 2013 Online Status: Offline Posts: 121 |
Quote Reply Posted: 15 May 2015 at 7:20pm | |
Hey GB, I talked to Tammy yesterday (Thursday) and she told me that they ran out of the cooling system and had just got a batch in so my Bolt was in the Stage 5 stress test at that time. Today I received 2 Update emails - Stage 6 and just a couple of hours ago Stage 7 where DS technician Johnathan told me my Bolt had been successfully overclocked. DS usually ships 1 business day after completion of Stage 7. With this being Friday that means my beautiful Bolt 3 should ship on Monday. I'm keeping my fingers crossed that it does make it out the DS doors and on its' way to me. I placed my order on April 14th so I am sure they will be getting yours done soon. Like Alex said they want to get the oldest orders out first. They must use the FIFO system. I like that! Edited by Dakota Red - 15 May 2015 at 7:30pm |
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Performance matters. Non-Performance is not an option.
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GoBruins
Newbie Joined: 15 May 2015 Online Status: Offline Posts: 64 |
Quote Reply Posted: 15 May 2015 at 7:39pm | |
Hmm...I just checked and see my order went in on April 1st. It seems my order got lost somewhere. 😩 So much for fifo, sigh. |
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- Jim
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oldlady RPGer
DS Veteran One of the cool kids Joined: 09 Sep 2011 Online Status: Offline Posts: 1080 |
Quote Reply Posted: 15 May 2015 at 8:00pm | |
Bolt 3?? Wholly crap I can't wait to see this!!!!
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Me sitting my ECMO in PICU. Now you know why I like LC. ;)
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 16 May 2015 at 1:57am | |
@GoBruins, send our team an email about your order, perhaps we can look into it further "[email protected]" thanks!
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Dakota Red
Groupie Joined: 08 Jun 2013 Online Status: Offline Posts: 121 |
Quote Reply Posted: 16 May 2015 at 4:28am | |
Jim, you should definitely do what Alex suggested. Write an email to DS and have them look into this. My Bolt 3 is a level 4 and the reason it took so long to get it built is they ran out of parts and they had to wait for these to be re-stocked. There might be some part of your Bolt that is out of stock. I feel for you Jim. I know the waiting was rough on me but to not also have a working computer would be extra hard. The bad part of this is that this is Saturday and no one will be in the DS offices till Monday to read your email and then get you some answers. I would really like to hear how this turns out for you Jim, so please post here again when you get some answers from DS. |
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Performance matters. Non-Performance is not an option.
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Snaike
Moderator Group Just a dude trying to keep the spam away Joined: 23 Jan 2014 Online Status: Offline Posts: 9459 |
Quote Reply Posted: 16 May 2015 at 10:18am | |
hmm seems like someone here mentioned that earlier. No, seriously.. get Alex and his management team on it and you'll be surprised at the results. They really do care and want you to be happy with your machine. You want an example of caring? Pay attention to Alex's time stamp on his forum message here. 0200 on a Saturday. DS is closed on weekends. Edited by Snaike - 16 May 2015 at 10:19am |
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bprat22
DS ELITE DigitalStorm East -- (Unofficially!) Joined: 08 Jun 2011 Online Status: Offline Posts: 20391 |
Quote Reply Posted: 16 May 2015 at 10:49am | |
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GoBruins
Newbie Joined: 15 May 2015 Online Status: Offline Posts: 64 |
Quote Reply Posted: 16 May 2015 at 3:02pm | |
Mail has been sent. Thanks all! |
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- Jim
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Dakota Red
Groupie Joined: 08 Jun 2013 Online Status: Offline Posts: 121 |
Quote Reply Posted: 18 May 2015 at 8:06pm | |
My Bolt 3 was completed on Friday and shipped today (Monday). The estimation is that it will make it all the way here to Ohio and me on Friday. That would be great if it did so I can tell everyone (even work) not to bother me for two days while I get it set up the way I want it. I'm keeping my fingers crossed that there are no problems getting it here by Friday.
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Performance matters. Non-Performance is not an option.
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Tidgxor
DS ELITE The Kokopelli kid Joined: 17 Sep 2010 Online Status: Offline Posts: 13000 |
Quote Reply Posted: 18 May 2015 at 8:13pm | |
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My Two Digital Storm Rigs: Mr. Bojangles (HAF-X, 2010) & Mrs. Bojingles (Bolt I, 2013).
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GoBruins
Newbie Joined: 15 May 2015 Online Status: Offline Posts: 64 |
Quote Reply Posted: 19 May 2015 at 5:13am | |
I have yet to receive a reply to my mail from DS. But, I do see my Bolt 3 has moved to Stage 3 yesterday, so that is progress.
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- Jim
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 19 May 2015 at 10:43am | |
The team didn't respond yet because they're still working on it for you, and it looks like there is progress being made now.
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John R
Newbie Joined: 20 May 2015 Online Status: Offline Posts: 7 |
Quote Reply Posted: 20 May 2015 at 5:11am | |
I think I'm in the same boat as Bruins. I ordered my Bolt III on April 8TH sat at stage 3 for 3 or 4 weeks,DS left a message on my phone telling me the cases were in Yeah, a week later I'm still at stage 3, ask for an update and now I'm told the case will be in the first week in June, huh? I replied to that email didn't hear back, so I sent an email to management still waiting to hear back from someone.
I'm rooting for you Bruins, but not sure if I want to wait till the first of June to see if the cases actually come in and if they do, will I actually get one. 2 months seems like a long wait??? |
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John
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GoBruins
Newbie Joined: 15 May 2015 Online Status: Offline Posts: 64 |
Quote Reply Posted: 20 May 2015 at 10:18am | |
I received a call and an email from Jericho (DS's HR person) apologizing for the delays. The holdups have been caused by the demand for Bolt 3's and a shortage of cases.
I am really hoping my system ships by next week. Edited by GoBruins - 21 May 2015 at 5:29am |
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- Jim
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John R
Newbie Joined: 20 May 2015 Online Status: Offline Posts: 7 |
Quote Reply Posted: 20 May 2015 at 5:31pm | |
Woo-hoo You give me hope Jim
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John
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GoBruins
Newbie Joined: 15 May 2015 Online Status: Offline Posts: 64 |
Quote Reply Posted: 21 May 2015 at 5:28am | |
Three days since my Bolt 3 reached stage 3 and no change in status
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- Jim
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 21 May 2015 at 2:16pm | |
It'll take some time, but we'll get it done. Feel free to contact us at anytime for updates.
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John R
Newbie Joined: 20 May 2015 Online Status: Offline Posts: 7 |
Quote Reply Posted: 21 May 2015 at 2:29pm | |
Hey I just received an email that my computer entered stage 4, which is assembly so maybe they found a case ??? Oh well it's progress
John |
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John
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Alex
Admin Group Digital Storm Supervisor Joined: 04 Jun 2012 Online Status: Offline Posts: 16314 |
Quote Reply Posted: 21 May 2015 at 3:26pm | |
I suggest just letting the stage updates proceed. The team is working on getting units out as quickly as possible.
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