Digital Storm provides a dedicated in-house U.S. based support team that will resolve any technical issues efficiently.
"A+ BBB" Reputation
Digital Storm has been in the high performance computer market for nearly 10 years and has retained an A+ rating from the U.S. Better Business Bureau because of its dedication to customer service and quality.
The Holy Grail for any customer is finding a company that has the Trifecta: stellar price, quality products and great customer service. We have all 3.
You can trust that when you have an issue with your computer, even if it has-been 3 years or more, Digital Storm will take care of you. You'll always speak to someone who is based in the U.S. for the entire life-time of your computer.
We only offer the best hardware. We filter the good from the bad because we don't want our customer's to have an unreliable product.
The "Life-time Expert Customer Care with 3 Year Limited Warranty" includes the following benefits:
1. Life-time access to our expert customer support team for all kinds of computer issues.
2. Three years of labor free warranty service including labor costs for part replacements, tune ups, and diagnostics.
3. One year of direct defective part replacement service directly from Digital
Storm's inventory. After the first year, Digital Storm will help replace any
defective parts for the customer as long as those parts are still under warranty
with the manufacture. Certain components are covered usually from 3-5 years from
the manufacture.
4. Life-time access to labor free upgrades or the option for any customer to make upgrades to their Digital Storm system without voiding the warranty.